Director of Business Operations

Hoxton Circle•Aromas, CA

4d•Onsite

About The Position

A well established, multi business hospitality and retail destination is looking for a Director of Operations to lead its next chapter. This is a rare opportunity to run point across several distinct business lines under one roof. You'll own day to day operations across the property, set the standards that keep guest experience consistent no matter which part of the business someone walks into, and work directly with the CEO and executive team to turn strategic goals into real operational plans. That means budgets and P&L ownership across departments, pricing and margin decisions, safety and compliance across retail, food service, and lodging, and building out the team structure and training programs that let each business unit run well without you having to be everywhere at once. This role suits someone who has run multi entity operations before, ideally across hospitality, and who's comfortable being hands on with both the P&L and the people. You'll need real financial fluency, the ability to lead a large and varied team, and genuine interest in the kind of guest first culture that makes a destination like this one worth visiting again and again.

Requirements

Bachelor's degree in Business Administration, Hospitality Management, or a related field
At least 8 years in multi departmental operations
At least 5 years in a senior leadership role within hospitality, retail, or property management
Strong track record managing budgets, forecasting, and margin improvement
Experience leading diverse teams across multiple business functions
Financial fluency
Ability to lead a large and varied team