Director of Business Development

BEACON HOME HEALTH•Manchester, TN

1d•Hybrid

About The Position

The Director of Business Development leads the agency to achieve growth expectations according to revenue, census, and start of care budget goals. The Director of Business Development is a key player in attaining goals. This position leads the execution of the sales and marketing plan to build relationships with referral sources within the communities we serve while leading the growth of the agency and supporting the growth of the organization, as a whole.

Requirements

Bachelor’s degree in Marketing, Business Administration, or related field preferred.
At least three (3) years of experience in healthcare sales preferred.
Knowledge of hospice industry preferred.

Responsibilities

Hires, directs, trains, and supervises the sales team at the agency level.
Coaches employees to overcome objections and collaboratively work toward growth goals.
Supervises and monitors growth and health of the sales team in their defined territories.
Maintains a comprehensive working knowledge of community resources providing in-services and education to the sales team.
Communicates with physicians, nurses, and other healthcare professionals regarding interested, prospective and/or current patients.
Performs direct sales to key accounts.
Establishes and maintains a positive working relationship with referral sources, patients, families, healthcare professionals, and the community at large to bring a greater understanding of the hospice philosophy and support to all patients that desire our care.
Assists the Director of Admissions in overseeing the referral to admissions process to achieve growth goals.
Manages conflict and complaint resolution when necessary.
Develops an agency business plan establishing organization volume projections in the annual budget to drive financial performance.
Understands key drivers of revenue, admissions, and length of stay and designs strategic sales strategies to achieve agency growth goals.
Utilizes basic sales process to uncover customer needs and barriers.
Plans, directs, organizes, and coordinates educational events, health fairs and community programs.
Knowledge of and adherence to all policy and procedures.
Maintains compliance by documenting accurately and timely within the organization’s electronic health record.
Lives the Mission and Vision and exemplifies Pennant’s Core Values.
Knowledge of and adherence to the Employee Code of Conduct.
Other appropriate services and special projects as assigned.