Director of Business Development
About The Position
We are seeking a Director of Business Development to identify, pursue, and close new multi-site facility services opportunities across Canada and the United States. This role involves building a target account list, prospecting directly into various leadership levels, and developing new opportunities through a variety of outbound methods. The successful candidate will own the creation of a qualified pipeline and drive new annualized revenue growth through recurring, bundled, and on-demand service contracts. The position requires strategic multi-site selling, positioning the company as a North American facility services partner, and selling bundled service programs. The role also involves managing the full sales cycle from prospecting through contract execution and collaborating with internal teams to develop profitable client solutions. Maintaining accurate CRM data and supporting a structured handoff to operations are also key aspects of this role. Success will be measured by achieving revenue targets, maintaining pipeline coverage, building executive relationships, successfully transitioning clients, and contributing to overall company growth.
Requirements
- Proven track record of generating net-new B2B revenue.
- Experience selling to multi-site, regional, national, or enterprise clients.
- Strong prospecting discipline and comfort with outbound sales activity.
- Ability to sell to Facilities, Operations, Procurement, Real Estate, Property Management, and Executive decision-makers.
- Experience with service-based selling, recurring revenue contracts, bundled services, or outsourced facility programs.
- Ability to work independently across a broad North American territory.
- Strong business acumen, presentation skills, negotiation skills, and CRM discipline.
- Experience selling facility management or IFM services.
- Experience with enterprise RFPs and procurement processes.
- Proven track record of generating new business revenue and closing service-based agreements
- Experience selling service-based solutions and multi-site contracts
- Strong communication, presentation, negotiation and relationship-building skills
- CRM experience with platforms such as Salesforce, HubSpot, Microsoft Dynamics, or similar systems experience preferred
Nice To Haves
- Existing relationships in commercial real estate, property management, healthcare, retail, or industrial sectors.
Responsibilities
- Identify, pursue, and close new multi-site facility services opportunities across Canada and the United States.
- Build a target account list by geography, industry, site count, service need, and buying potential.
- Prospect directly into Facilities, Operations, Real Estate, Procurement, Property Management, and Executive leadership.
- Develop new opportunities through outbound calling, email campaigns, LinkedIn outreach, referrals, networking, industry events, procurement portals, and strategic partnerships.
- Own the creation of qualified pipeline and maintain appropriate pipeline coverage against annual revenue targets.
- Drive new annualized revenue growth through recurring, bundled, and on-demand service contracts.
- Position Springwise as a North American facility services partner for clients with distributed property portfolios.
- Sell bundled service programs across snow, landscaping, handyman, exterior maintenance, mechanical, electrical, plumbing, and general facility support.
- Lead discovery to understand client pain points, site complexity, service gaps, cost pressures, compliance risks, vendor challenges, and work order management needs.
- Develop tailored solutions for regional, national, and cross-border clients.
- Create business cases that demonstrate operational simplification, vendor consolidation, cost control, SLA visibility, and improved service performance.
- Manage the full sales cycle from prospecting through qualification, discovery, solution development, proposal, negotiation, contract execution, and handoff to operations.
- Lead RFP responses, pricing discussions, proposal development, finalist presentations, and contract negotiations.
- Collaborate with operations, estimating, finance, and leadership to develop executable and profitable client solutions.
- Maintain accurate CRM activity, pipeline data, opportunity stage progression, next steps, and forecasting.
- Support a structured handoff from sales to operations to ensure client commitments, scope, pricing, service levels, and expectations are clearly understood.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
