Director of Business Banking Credit & Risk

WSFS Bank•Wilmington, DE

About The Position

The Director of Business Banking Credit & Risk leads credit risk management, underwriting oversight, and servicing for WSFS Bank’s Business Banking and SBA lending portfolios. The role works closely with Business Banking Sales, SBA Sales, Operations, Credit Administration, Commercial Credit leadership, and related teams to ensure sound credit decisions, regulatory compliance, and effective risk management while supporting portfolio growth. The Director provides strategic leadership to credit underwriting and servicing teams. Responsibilities include overseeing the evaluation, structuring, and recommendation of credit facilities; monitoring portfolio performance and emerging risks; managing loan-level, portfolio, policy, compliance, operational, and audit risk; and ensuring lending activity complies with WSFS loan policy, Business Banking guidelines, and SBA Standard Operating Procedures. The role also supports initiatives to improve credit quality, efficiency, risk management processes, and portfolio performance.

Requirements

  • Minimum of 10–15 years of experience in commercial credit, Business Banking, SBA lending, or a related credit risk management environment.
  • Progressive leadership experience managing underwriting, credit administration, or risk management teams.
  • Candidates must be presently authorized to work for any employer in the United States and must not require work visa sponsorship from WSFS Bank now or in the future.

Nice To Haves

  • Bachelor’s degree in Business, Finance, Accounting, or a related field is preferred.
  • Relevant banking, credit, or risk management certifications are a plus.

Responsibilities

  • Partner with the Directors of SBA Sales, Business Banking Sales, and Business Banking Operations, Commercial Credit leadership, and associated teams to evaluate new Small Business, Business Banking, and SBA lending opportunities.
  • Provide oversight and leadership to underwriting teams responsible for evaluating, structuring, and recommending credit facilities.
  • Collaborate with Commercial Credit Officers and business line partners to assess credit risk and support sound lending decisions.
  • Monitor portfolio performance and identify trends, emerging risks, and opportunities within Business Banking and SBA portfolios.
  • Manage loan-level, portfolio, policy, compliance, operational, and audit risk across all Business Banking segments.
  • Partner with the First Line of Defense and peer leaders to identify, mitigate, and manage risk exposure to the Bank.
  • Lead teams responsible for credit underwriting, servicing, and credit policy adherence.
  • Ensure loan originations are underwritten, approved, documented, and monitored in accordance with WSFS loan policy, Business Banking guidelines, and SBA Standard Operating Procedures.
  • Maintain compliance with applicable banking regulations, internal policies, and industry best practices.
  • Conduct periodic portfolio reviews to assess asset quality and identify potential areas of risk.
  • Prepare and review credit memoranda for appropriate loan structure, eligibility, risk assessment, and policy adherence.
  • Review Business Banking and SBA loan packages developed by Relationship Managers and Loan Officers for compliance with lending objectives, policies, and procedures.
  • Support strategic initiatives to improve credit quality, efficiency, risk management processes, and portfolio performance.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • 401(k) plan
  • Life insurance
  • Accident insurance
  • Disability insurance
  • Flexible spending accounts (FSAs)
  • Health savings accounts (HSAs)
  • Wellness programs
  • Paid parental leave may be available
  • Military leave may be available
  • Vacation and other paid time off may be available
  • Sick leave in accordance with applicable state laws
  • Paid holidays
  • Eligible Associates may receive discretionary and formula-based incentive and retention awards
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