Director of Business and Player Development
Virgin Hotels•Las Vegas, NV
•Onsite
About The Position
This position is responsible for the development, implementation and execution of business and player development initiatives that drive accretive revenues for the Casino.
Requirements
- Proven track record of driving Casino revenues
- Experience leading and managing Casino Host teams
- Experience with Independent Agent and Affiliate programs
- Current, legal, and unrestricted ability to work in the United States
- Ability to obtain Nevada Gaming Registration
- Five years of experience in a high-level management position with at least three years as a Director
- Intermediate knowledge of Word, Excel and Outlook
- Must possess excellent written and oral communications
- Ability to objectively lead and measure individuals, teams, and processes to improve organizational performance
- Must possess revenue management and maximization experience and ability to align financial and human resources to meet strategic marketing objectives
- Able to remain in control in stressful or high-pressure situations
- Able to accurately prioritize, organize and complete multiple tasks within deadlines
- Project a friendly, helpful demeanor in-person and over the phone
- Able to comprehend complex verbal and written instructions
- Maintain accurate records and files
- Able to produce quality work under tight deadlines with high expectations
- Adaptable and open to new ideas and changes
- Able to self-motivate
- Able to make sound judgment calls relating to Team Members and guests
- Possess advanced negotiating skills
- Represent company in a positive manner on and off property
- Know the property, product, promotions and events
- Able to work well with others in a diverse environment
- Enjoy working with a team and alone as the situation dictates
- Adaptive, Flexible!
- Embody "great attitude"
- Unwavering integrity and endless work ethic
- Appreciate constructive feedback, as well as graciously providing the same
- Tenacious and self-motivated
Nice To Haves
- Bachelor's degree in marketing or a related field preferred
Responsibilities
- Develop new ancillary revenue streams for the property
- Generate new business via Independent Agent and Affiliate programs
- Lead and manage the Player Development team to increase Casino revenues that maximize profitability
- Develop and implement a calendar of on property host driven events to drive incremental player visitation.
- Work with the Casino Marketing team to support special events on property that could include working registration, checking play for qualifications, and direct communication with players.
- Develop and manage the property entertainment ticket block, AEG ticket block, and off property tickets.
- Establish marketing strategies, plans, and programs, to ensure the profit growth and expansion of company products and services
- Assess, anticipate and react to the competitive marketplace in regard to marketing strategies, programs, campaigns, and promotions
- Work with other operating departments to ensure that plans and procedures are effectively organized and communicated throughout the company
- Attend staff meetings and other meetings as required
- Work within boundaries of position
- Maintain confidentiality
- Visible in all related areas of operation
- Take ownership of guest requests and issues, and seek assistance if outside scope of position
- Complete required paperwork/reports in a timely fashion
- Consistently ensure accuracy of all guest contact information
- Maintain integrity and qualifications of coded database
- Act as a liaison with various departments and vendors
- Perform other duties as required
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Director
