Director of Benefits

American Medical Administrators LTC•Beachwood, OH
•Onsite

About The Position

The Director of Benefits leads the strategy, structure, financial performance, administration, and employee experience of benefits programs for a large, growing, multi-state healthcare organization. This highly visible corporate leadership role serves as the organization’s senior benefits authority and strategic advisor, partnering with executive leadership and teams across Human Resources, Finance, Payroll, and Operations. The position is based at the corporate office in Beachwood, Ohio and requires an on-site presence. The Director oversees comprehensive benefit programs and their lifecycle, including annual renewals, open enrollment, plan design, implementation, and strategic initiatives. The role analyzes claims, utilization, participation, workforce demographics, and benefit spending to identify opportunities to improve programs and manage costs while maintaining competitive benefits. It also leads relationships and negotiations with brokers, carriers, consultants, third-party administrators, and other vendors; advances benefits technology and administration; and supports the organization’s growth. The Director ensures compliance with applicable federal and state requirements, oversees audits, reporting, policies, processes, and documentation, and works with Payroll and HR to maintain accurate eligibility, enrollment, deductions, and employee records. The role develops employee benefits communications and education, addresses complex benefits issues and escalations, and balances strategic leadership with hands-on execution.

Requirements

  • Significant progressive experience in employee benefits, including leadership experience at Director, Senior Director, or equivalent level.
  • Demonstrated experience overseeing benefits for a large-scale, multi-location employee population; multi-state experience is preferred.
  • Deep knowledge of health and welfare benefits, retirement programs, leave programs, and voluntary benefits.
  • Strong command of benefits compliance and regulatory requirements.
  • Experience leading annual renewals, open enrollment, vendor negotiations, plan implementations, and benefits transformations.
  • Sophisticated analytical skills, including the ability to interpret claims experience, utilization, benefit spending, forecasts, and cost trends and turn findings into strategy.
  • Experience holding brokers, carriers, TPAs, consultants, and vendors accountable for performance.
  • Executive presence and the ability to communicate with senior leadership while remaining approachable and responsive to employees and operational teams.
  • Ability to work across big-picture strategy and hands-on execution.
  • On-site presence at the corporate office in Beachwood, Ohio.

Nice To Haves

  • Experience supporting a large workforce in healthcare, senior living, long-term care, or another complex multi-site organization.
  • Bachelor’s degree in Human Resources, Business Administration, Finance, or a related discipline.
  • Advanced benefits or HR certifications.

Responsibilities

  • Lead the strategy and administration of comprehensive employee benefits across a large, multi-state workforce.
  • Serve as the organization’s senior authority and strategic advisor on employee benefits.
  • Partner with executive leadership, Human Resources, Finance, Payroll, and Operations to align benefits strategy with employee needs and organizational goals.
  • Lead medical, dental, vision, life, disability, retirement, voluntary, and other employee benefit programs.
  • Own annual renewals, open enrollment, plan design, benefit implementations, and strategic initiatives.
  • Analyze claims, utilization, participation, demographic trends, and benefit spending to identify opportunities for improvement.
  • Develop cost-control strategies while maintaining competitive and meaningful employee benefits.
  • Lead negotiations and manage strategic relationships with brokers, carriers, consultants, TPAs, and other benefit partners.
  • Evaluate the current benefits structure and identify opportunities to modernize programs, streamline administration, improve technology, and enhance employee experience.
  • Ensure compliance with ERISA, ACA, COBRA, HIPAA, FMLA, and other applicable federal and state requirements.
  • Oversee benefits-related audits, reporting, policies, processes, documentation, and regulatory requirements.
  • Partner with Payroll and HR to ensure accuracy in eligibility, enrollment, deductions, and employee records.
  • Develop benefits communication and education strategies to help employees understand and use their benefits.
  • Lead complex benefits issues and escalations.
  • Build benefits infrastructure to support the organization’s continued growth and evolution.
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