Director of Behavioral Health Services (LISW)

Health Care Partners•Conway, SC

About The Position

The Director of Behavioral Health Services provides strategic leadership, clinical oversight, and operational management for the Behavioral Health Department at Health Care Partners of South Carolina (HCPSC). The role ensures high-quality, integrated behavioral health services across HCPSC locations in support of accessible, patient-centered care. The Director oversees departmental operations, supervises behavioral health staff, supports program development, and ensures compliance with HRSA, FQHC, HIPAA, and applicable state and federal requirements. The position drives continuous improvement in quality, productivity, access to care, and patient outcomes while maintaining a limited clinical caseload as needed. A current South Carolina Licensed Independent Social Worker – Clinical Practice/Supervisor (LISW-CP/S) credential is required to provide clinical supervision and support behavioral health service billing requirements.

Requirements

Master’s degree in Social Work from an accredited program.
Current South Carolina Licensed Independent Social Worker – Clinical Practice/Supervisor (LISW-CP/S) license.
At least five years of progressive behavioral health experience.
Previous leadership, supervisory, or program management experience.
Strong knowledge of behavioral health services, clinical supervision, crisis intervention, and integrated care models.
Knowledge of HRSA requirements, FQHC operations, HIPAA regulations, behavioral health billing practices, and applicable state and federal regulations.
Strong leadership and management skills, including the ability to develop and support a multidisciplinary team.
Excellent communication and interpersonal skills and ability to collaborate with providers, leadership, staff, patients, and community partners.
Strong organizational, analytical, and problem-solving skills focused on quality improvement and operational excellence.
Ability to analyze performance data and implement strategies to improve outcomes, productivity, and patient access.
Proficiency with Microsoft Office and Electronic Health Record (EHR) systems.
Commitment to maintaining confidentiality and protecting patient information in accordance with HIPAA and organizational policies.

Nice To Haves

Experience providing clinical supervision to behavioral health professionals.
Experience in a Federally Qualified Health Center (FQHC), community health center, or integrated healthcare setting.
Experience with behavioral health billing, documentation standards, and Electronic Health Record (EHR) systems.

Responsibilities

Provide leadership, direction, and oversight for Behavioral Health Services across all HCPSC locations.
Supervise, mentor, and support behavioral health counselors, case managers, and other behavioral health team members.
Provide clinical supervision in accordance with South Carolina licensure requirements and organizational policies.
Maintain a limited patient caseload, providing assessments, counseling, crisis intervention, treatment planning, and follow-up care as needed.
Develop, implement, and maintain behavioral health policies, procedures, clinical workflows, and evidence-based practices.
Collaborate with medical, dental, pharmacy, nursing, and administrative leadership to support integrated, whole-person care.
Improve behavioral health quality metrics, clinical outcomes, productivity, documentation standards, and patient satisfaction through continuous improvement initiatives.
Develop and implement strategies to improve departmental performance, workflow efficiency, access to care, and the patient experience.
Monitor service utilization, productivity, and operational performance to identify opportunities for growth and improvement.
Lead quality improvement initiatives supporting HRSA and FQHC compliance, organizational goals, and evidence-based behavioral health practices.
Review clinical documentation, workflows, and processes for accuracy, compliance, appropriate billing, and continual service improvement.
Support program development, strategic planning, grant initiatives, and expansion of behavioral health services.
Build and maintain relationships with hospitals, community agencies, schools, and other referral partners to improve access to behavioral health resources.
Ensure compliance with HIPAA, HRSA requirements, FQHC standards, and applicable behavioral health regulations.
Participate in leadership meetings, quality improvement committees, and organizational initiatives.
Maintain accurate and timely documentation in the Electronic Health Record (EHR).
Perform other duties as assigned.