Director of Banquets

Sea Crest Beach Resort•Falmouth, MA

5d•$80,000 - $95,000•Onsite

About The Position

Sea Crest Beach Resort is looking for a Director of Banquets to lead our high-volume event operations, ensuring every guest experience and large-scale function is smoothly executed. Operating in a fast-paced resort setting, this role will oversee day-to-day banquet setups, manage staff performance, and handle essential financial and billing procedures to keep operations running seamlessly.

Requirements

3 to 5 years Banquet experience required.

Nice To Haves

Bachelor’s Degree preferred.

Responsibilities

Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
Maintain positive guest relationships and ensure banquet functions are executed in accordance with guest specifications.
Work closely with the catering department to address service deliver or communication gaps.
Supervise and visually inspect the set-up of function rooms to ensure cleanliness and proper inventory.
Oversee serving staff to ensure that all federal, state, local, and corporate regulations and policies are adhered to in the serving of alcoholic beverages.
Ensure that cash handling policies and procedures are followed by all banquet staff in cash handling positions.
Abide by all accounting policies and practices to ensure SOX compliance.
Enter billing information into point of sale system in order to generate a final guest check.
Check staff attendance according to schedules, and adjust and reassign server stations, as necessary, in order to provide quality service during functions.
Set and maintain service standards through continued training of core staff utilizing in service meetings.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Perform other duties as requested by management.