About The Position

The Director of Architecture, e-Commerce & Digital Retail leads architecture strategy and execution for Inspire’s global e-commerce and digital retail platforms. This leader owns solution architecture for all guest-facing digital channels, products, and platforms and leads a team of Solution Architects. This critical leadership role requires a strategic thinker with deep technical expertise, a passion for innovation, and the ability to serve as the hands-on architect for select initiatives. The ideal candidate has extensive experience with large-scale, high-performance e-commerce and omnichannel architecture, engineering, and operations; cloud technologies; and the QSR and/or retail industry. This leader is responsible for transforming the Inspire Digital Platform into a scalable, multi-brand, white-labeled platform and driving the integration of Inspire Brands’ vertical e-commerce and restaurant technology capabilities into a cohesive Unified Commerce architecture. This role is part of the Architecture & Innovation team and reports directly to the Vice President - Architecture & Innovation.

Requirements

  • 10+ years of experience in solutions architecture and engineering, with a focus on e-commerce and digital retail
  • 6+ years of leaderships experience, including mentoring, coaching, and developing team members
  • Expert knowledge and experience architecting, designing, and implementing large-scale e-commerce, retail, and omnichannel solutions for restaurant (QSR), retail, and/or hospitality companies
  • Proven expertise designing scalable, secure, and highly performant architectural solutions
  • Ability to develop and lead architecture strategy for e-commerce and digital retail platforms
  • Deep knowledge and understanding of cloud technologies
  • Excellent leadership, communication, and interpersonal skills, including the ability to influence engineers, peers, and executive stakeholders
  • Strong understanding of security, compliance, and data privacy requirements in a global context
  • Thorough understanding of modern IT practices such as DevOps, Continuous Delivery, Agile, Lean, and Design Thinking
  • Proven ability to work effectively in a fast-paced, dynamic environment with multiple priorities
  • Demonstrated skills leveraging agile methodologies and project management best practices
  • Strong skills evaluating emerging technologies and industry trends that may impact the business
  • Deep knowledge of API-driven architectures, cloud computing, microservices, data, and analytics
  • Strong knowledge and masterful application of modern application, integration, and data practices and patterns, such as Domain-Driven Design, Event-Driven Architecture, Microservices, CQRS, circuit breaker, and bulkhead patterns
  • Ability to work cross functionally and collaborate with product management, engineering, operations, marketing, external vendors, and senior leadership

Nice To Haves

  • Advanced degree preferred

Responsibilities

  • Develop and lead a cohesive architecture strategy for e-commerce and digital retail platforms
  • Collaborate with executive leadership to align architectural initiatives and designs with business objectives
  • Drive innovation and digital transformation efforts across the organization
  • Design and implement scalable, secure, and highly performant architectural solutions
  • Ensure architectural alignment with business goals, industry and company standards, and best practices
  • Oversee the development and maintenance of architectural documentation, standards, and guidelines
  • Lead a team of architects while fostering a culture of innovation and continuous improvement
  • Collaborate with cross-functional teams, including product management, engineering, operations, and marketing, while providing thought leadership and support
  • Mentor and develop team members, promoting knowledge sharing and professional growth
  • Stay abreast of emerging technologies and industry trends, evaluating their potential impact on the business
  • Drive the adoption of modern technologies and best practices, including API-driven architectures, cloud computing, and microservices
  • Champion the use of data and analytics to drive decision-making and enhance customer experiences
  • Manage complex architectural efforts and projects from conception through implementation, ensuring timely and successful delivery
  • Manage relationships with external vendors and partners, ensuring alignment with architectural goals
  • Monitor and report architecture progress, risks, and outcomes to senior leadership
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