About The Position

Credible is seeking an experienced Director of Architecture and Infrastructure for a remote, player-coach leadership role reporting to the SVP of Technology. The position leads two platform teams, each comprising four engineers, that provide the foundation for Credible’s customer- and partner-facing applications. The Infrastructure Platform (DevOps) team owns infrastructure, AWS, Kubernetes, CI/CD processes, and internally developed supporting applications, working primarily in Golang. The Application Platform team develops shared services and libraries used across customer- and partner-facing applications, primarily in Ruby. These include authentication, user disclosures, logging, SaaS integrations, Kafka tooling, and GraphQL API tooling. The Director also partners with engineering teams during architecture and design for larger projects, advances architecture and design review practices across the organization, and works closely with the Security team. The role is posted at Director level, though an exceptionally qualified candidate may be hired as Senior Director.

Requirements

  • 12+ years of experience in software engineering, infrastructure, or platform engineering.
  • 7+ years of experience managing engineering teams, with strong people management skills.
  • Strong software architecture and design skills, including experience leading architecture and design reviews.
  • Deep experience with AWS and Kubernetes, and with infrastructure as code and deployment tooling such as Terraform, CloudFormation, GitHub Actions, and Helm.
  • Experience building and operating microservices-based systems, including decomposing larger components.
  • Experience with event-driven systems such as Kafka and API design using REST and/or GraphQL.
  • Familiarity with SOC 2 and SOX compliance requirements.
  • A strong security mindset and experience working closely with a security organization.
  • Experience running on-call rotations and driving reliability improvements.
  • Strong systems and design judgment, including a preference for simplicity, appropriate abstractions, leverage through systems thinking, and well-designed APIs.

Nice To Haves

  • Experience with Go and/or Ruby; experience with similar languages is welcome.
  • A degree in Engineering, Computer Science, or a related field is preferred but not required.

Responsibilities

  • Lead, mentor, and grow the Infrastructure Platform and Application Platform teams; hire effectively, set clear expectations, and develop future leaders.
  • Prioritize stability by driving reliability, resilience, and operational excellence across infrastructure and shared services.
  • Bring a security mindset to decisions and partner closely with the Security Director and team.
  • Support SOC 2 and SOX compliance through well-designed controls, processes, and tooling.
  • Own the Infrastructure Platform team's on-call rotation and ensure it is sustainable, well-documented, and continuously improving.
  • Provide architecture and design guidance for larger projects, partner with engineering teams during design, and lead design reviews.
  • Evolve the architecture and design review process across the engineering organization.
  • Guide the microservices architecture, including thoughtful decomposition of remaining larger components.
  • Set technical direction for CI/CD, infrastructure as code, and developer tooling so engineers can ship quickly and safely.
  • Contribute hands-on where valuable; coding is welcome but not required.
  • Collaborate with Product, Security, Operations, and engineering leaders to align platform priorities with business goals.
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