Director of Air Service Development

Ontario International Airport Authority•Ontario, CA

8d•$149,350 - $190,550•Hybrid

About The Position

Want to be a part of something bigger than yourself? To contribute to a team making moves on a global scale? Then you’re invited to join the team that lives the So Cal, So Easy vibe. The phenomenal team works daily to connect people, places and create experiences for the millions of passengers traveling through Southern California’s Ontario International Airport (ONT). ONT is looking for people who think outside of the box, who get excited about the possibilities, and who want to continue paving the way for the fastest growing airport in the U.S. If you want to be a part of a vibrant team making world-class moves, and contribute to shaping the future of this airport, region and industry, then look no further. #ThisisONT. Our award-winning Communications & Marketing team is looking for an Air Service Development leader to build and strengthen partnerships that support the continued growth of ONT. If you're ready to play a key role in shaping the future of ONT, we'd love to hear from you. Apply today!

Requirements

Possesses subject matter experience and a track record of accomplishment in all or many of the disciplines outlined previously in this job description
Demonstrates a pattern of self-directed, innovative, entrepreneurial thinking that has resulted in exceptional accomplishment over the course of his or her career
Exhibits a strong, efficient work ethic; integrity and accountability; superb communication skills; and the possession of and ability to convey subject matter expertise, a sound approach to strategic thinking and executive judgment.
Maintains composure during, successfully responds to, and effectively resolves high pressure, potentially confrontational interpersonal situations, with both internal and external stakeholders
Possesses outstanding written and oral communication skill
Maintains a familiarity with the airport's infrastructure, airline carrier operations, and the communities served
Knowledge of environmental regulations including but not limited to the California Environmental Quality Act (CEQA) and National Environmental Protection Act (NEPA)
Ability to gain cooperation through tactful discussion and persuasion
Ability to understand and apply complex policies and procedures
Knowledge of current and emerging technologies related to the position such as Diio, Placer.ai, etc.
Knowledge of pertinent federal, state, and local laws, codes, and regulations
Knowledge of advanced project management and concepts
Knowledge of social, political, and economic trends and principles as they relate to the operation of ONT
Knowledge of advanced principles and practices of budget preparation and administration
Possesses the ability to interact effectively and courteously with employees, tenants, and the general public in an international aviation environment
Ability to evaluate and prepare clear and concise reports
Ability to consistently demonstrate the Core Values of OIAA
Bachelor’s degree from an accredited college or university with major course work in Business, Marketing, Market Research, or a related field.
Ten (10) years of demonstrated experience in work directly associated with air service development, as an airline or airport consultant, or similar experience in the Aviation industry and at least three (3) years in a supervisory capacity.
Valid Driver’s License equivalent to a California Class C driver’s license
Acceptable driving record at time of appointment and throughout employment
Ability to pass all background / reference checks, knowledge examinations, as well as aptitude tests necessary to obtain an OIAA employee badge at ONT
Finger dexterity to utilize a keyboard to input information on a computer
Ability to frequently lift and carry files and other media weighing up to twenty-five (25) pounds up to a distance of approximately 20 feet

Nice To Haves

International experience is preferred.
Existing relationships within the aviation industry and federal partners

Responsibilities

Cultivates and maintains engaged relationships with airline and industry partners.
Create and maintain relationships with incumbent airlines; participate in frequent airline meetings, events, conferences, on-site tours, and events which include both international and domestic travel.
Attracts airlines to increase domestic and international air service for both passenger and cargo.
Directs and implements the Air Carrier Incentive Program (ACIP).
Collaborates closely with key internal departments to accommodate all contractual, facility, telecommunications, and other needs with new entrant airlines.
Prepares passenger and cargo data and analysis and reports on status and results.
Organize and prepare monthly aviation development reports for both internal and external users and respond to internal aviation data requests.
Reports both ONT and global traffic and aviation trends on a regular basis.
Leads and directs all logistical and analytical elements of major industry aviation trade events.
Directs and oversees contract aviation consulting firms and authorizes expenditures.
Coordinates the Board approval process for Air Service Development policy changes and contracts for services.
Prepares, monitors and reports on departmental budget and makes recommendations to senior management.
Leads the development and implementation of goals, objectives, policies, procedures, and priorities for air service development activities and operations.
Work with other managers and staff to evaluate and implement goals, policies and procedures of the division; work closely with other divisions and departments to coordinate incumbent and potential air carriers.
Leads and directs the activities of assigned staff; reviews work plans; meets with staff to identify and resolve problems; assigns work activities and projects; monitors workflow; evaluates employee performance and work products.
Work closely with airlines on international marketing initiatives and assist in managing relationships with Destination Marketing Organization partners and international agencies to create impactful and measurable campaigns.
Does related work as required.
May occasionally be assigned to other duties for training purposes, technological changes or deficiencies or for emergency response.