Director of Agentic Leadership Development

Salesforce•Chicago, IL

2d•Hybrid

About The Position

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The Agentic Leadership Development team sits at the intersection of talent, technology, and organizational transformation - building the future manager operating model for Salesforce's Human + AI era. As Director, Agentic Learning, you'll lead the enterprise strategy that equips 12,000 leaders to orchestrate work across humans and digital labor, driving capability change that's embedded directly into the flow of work - not sitting in a classroom. This is a hybrid role with three days in office each week.

Requirements

10+ years leading leadership development, manager transformation, workforce transformation, organizational effectiveness, or learning strategy in large, global organizations.
Proven success translating enterprise strategy into scalable capability solutions that improve manager effectiveness and business performance.
Designed or integrated AI-enabled learning, coaching, workflow, or talent technologies into a leadership or capability ecosystem.
Strong systems thinking and a product mindset, with the ability to connect talent, technology, organizational design, and business outcomes across a complex, matrixed organization.

Nice To Haves

Experience leading enterprise-level change management for AI adoption or workforce reskilling initiatives.
Deep familiarity with learning science, workforce transformation research, or future-of-work frameworks.
Operated as a bridge between learning strategy and technology or product delivery in a fast-moving environment.
Track record of executive-level stakeholder influence and simplifying complex ideas into practical leadership behaviors.

Responsibilities

Define and evolve the enterprise strategy for agentic manager capability, shifting from traditional programs to AI-enabled, in-flow leadership development experiences embedded across the full manager lifecycle.
Own the strategy, design principles, and roadmap for the Agentic Learning ecosystem, partnering across Talent, Product, Design, and Technology to integrate learning, coaching, and guidance into daily workflows.
Lead change strategy for large-scale manager behavior change globally, helping leaders understand, trust, and apply new Human + AI ways of working to increase capacity and execution speed.
Define success metrics tied to manager effectiveness, AI adoption, leadership behavior change, and talent outcomes - using data and insights to continuously improve the capability system.