Director of Advancement-Operations

The YMCA of South Florida • Fort Lauderdale, FL

1d • Hybrid

About The Position

The Director of Advancement-Operations is responsible for staff operational compliance and support supervisors in their management duties for the YMCA of South Florida Youth Development Afterschool and Summer Camp programs. Additionally, the incumbent is responsible for supporting the leadership team with staff development, staff retention and recognition programs.

Requirements

• Associate’s Degree in Business Management/Administration, Organizational Development, or related field or 3 years of experience in the related field required.
• 2-3 years of supervisory experience and/or training/development.
• Excellent communication skills, both written and verbal.
• Excellent interpersonal and customer service skills.
• Must possess strong attention to detail and accuracy.
• Proficient with Microsoft Office Products, Word and Excel, and UKG Software application.
• Extremely organized with the ability to work independently with minimal supervision.
• Must be able to work on multiple projects at the same time and meet deadlines.
• Must be able to keep confidentiality.
• Outgoing, collaborative, customer service driven personality.
• Analytical, methodical, and detailed oriented.
• Comfortable with public speaking.
• Emotionally mature, able to initiate, conduct and navigate difficult conversations with individuals at all levels.
• Innate ability to develop and motivate staff by setting the example, coaching, and mentoring them.

Nice To Haves

• Bachelor’s Degree, preferred.
• Knowledge of child care, preferred.
• Bilingual (English & Spanish or English & Creole), a plus.

Responsibilities

• Gather headcount information and returning staff numbers a minimum of 60 days prior to each program launch (August/January/June) to determine department hiring needs.
• Coordinate and organize department hiring events (minimum of 4 per year) and group hires ensuring appropriate number of candidates are in queue to receive a job offer.
• Conduct outreach efforts by working with community partners to promote and identify interested individuals to work for Youth Development Broward.
• Complete opportunity request forms, acquiring pertinent details along with approved job description and approvals / signatures on behalf of YD Supervisors.
• Complete PAF’s and obtain needed documents and signatures and submit to HR inbox for processing.
• Assist supervisors with the creation and revision of job descriptions.
• Ensure that a job description exists for each position within the Youth Development Department.
• Ensure that copies of the final HR approved job descriptions are stored in a central electronic folder (shared drive).
• Assist supervisors in entering staff termination information in UKG no later than 48 hours after employee’s last day worked.
• Partner with supervisors to distribute and collect Y equipment at time of hire and separation (e.g. badges, laptops, cell phones, keys, etc.).
• Create an onboarding plan for Youth Development Department Afterschool and Summer Camp Programs (e.g. first 30 days, shadowing, mentoring, etc.).
• Work with supervisors to increase the number of staff who successfully complete required trainings for employment (e.g. 45-hour training requirement, etc.) by creating learning opportunities in partnership with HR.
• Partner with YD Senior Leadership to identify YD training needs for staff with potential and / or interest in growing within YD.
• Create an offboarding process to assist supervisors with a seamless transition for exiting employees.
• Collaborate with YD Senior Leadership to implement staff recognition and retention strategies within YD.
• Partner with YD Senior Leadership to create ways to engage and recognize staff members along with increasing staff communication (e.g. staff newsletter, etc.).
• Train supervisors on best practices for staff retention.
• Meet with Youth Development Leadership Team to identify internal candidates for future openings.
• Create a clear plan of succession within Youth Development team and educate staff on YD succession plan.
• Assist YD Senior Leadership with Staff Development / Succession plan for identified individuals.
• Prepare School Board Badge Report(s); follow up with active employees who need to renew their current BCPS Badge and work with supervisors to remove staff that are non-compliant (e.g. suspend from work, enter termination information).
• Maintain staffing sheet with any operational staffing updates.
• Perform other duties as assigned.

Benefits

• Level II fingerprint background screening
• Drug-Free Employer
• Equal Opportunity prohibiting discrimination in the workplace because of race, color, religion, national origin, sexual orientation, political affiliation, age or disability.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree