Director of Advanced Analytics

Texas Health & Human Services Commission•Austin, TX

7d•$7,015 - $11,865

About The Position

The Director of Advanced Analytics leads the Advanced Analytics Unit within the Office of Data, Analytics, and Performance at the Texas Health and Human Services Commission. The unit develops, tests, and implements strategies to improve HHSC’s data analytics capabilities. The director provides senior-level management and strategic direction, establishing the unit’s plans, objectives, policies, and priorities, and leading the planning, implementation, and evaluation of analytic initiatives intended to improve health and human services program outcomes and efficiency. The director oversees outcomes-focused research, analysis, and performance measurement, and guides proofs of concept and the development and use of advanced analytic tools and procedures, including AI, reporting automation, and visualization techniques. The role also contributes to agency analytics strategy in coordination with the Performance Management and Analytics System (PMAS) program, including supervision and coordination of technical staff developing solutions to legislative and policy mandates. The position works under limited supervision and calls for independent judgment, an enterprise perspective, clear communication of technical concepts to diverse audiences, and the ability to build stakeholder consensus. The position is based in Austin, Texas, and may be eligible for telework subject to state and agency policies, supervisor discretion, and business needs. Travel is up to 5%. The shift is day shift.

Requirements

Five years of advanced data analytics experience in a health and human services or related field.
Graduation from an accredited four-year college or university with major coursework in data analytics, statistics, computer science, information systems, mathematics, public health, or business analytics; direct technical-field work experience may substitute year for year for up to four years of education.
Knowledge of strategic planning and strategic management principles and processes.
Knowledge of advanced analytics and business intelligence applications.
Knowledge of performance measurement, testing, and evaluation.
Knowledge of advanced computer applications involving statistical methods and models.
Knowledge of data models, data architecture, database design and development, data mining, and segmentation techniques.
Knowledge of statistical programming, exploratory data analysis, trend analysis, anomaly detection, and descriptive and inferential statistical methods.
Skill in communicating, collaborating, and building consensus with diverse stakeholder groups.
Skill in managing a team, including monitoring workloads, providing feedback, and motivating team members.
Skill in developing advanced solutions for complex data and analytic needs.
Skill in explaining technical jargon, complex data, statistical findings, and technical concepts clearly to program staff, executives, data professionals, and other stakeholders.
Skill in analyzing and interpreting statistical and analytical methods and procedures, and using demographic information, forecasting, and trend analysis.
Skill in developing and presenting clear, concise professional reports and written deliverables to an executive audience.
Ability to assess processes and recommend automation, standardization, performance, and efficiency improvements.
Ability to evaluate technical designs and vendor deliverables for alignment with business requirements, architectural standards, data quality, and governance expectations.
Ability to establish and maintain effective working relationships with staff at all levels.
Ability to delegate projects and tasks and manage the work outputs of skilled direct reports.

Nice To Haves

Management or team lead experience is preferred.

Responsibilities

Direct the Advanced Analytics Unit and provide leadership in advancing data capabilities across HHSC.
Plan, develop, implement, and coordinate unit policies, goals, objectives, priorities, standards, and performance measures consistent with legislative mandates and the HHSC strategic plan.
Plan, implement, track, and evaluate data and analytics improvement initiatives affecting Texas health and human services programs and administrative divisions.
Collaborate with HHSC divisions, IT, and DAP staff on initiatives and projects that support agency goals.
Oversee initiatives that strengthen the strategic use of data for program management and planning.
Develop, test, and implement advanced analytic techniques for evaluating HHS administrative and program activities, with an emphasis on outcomes-based performance metrics.
Oversee, monitor, and evaluate resources and planning strategies to improve data quality, reporting, and analysis.
Collaborate with program and project stakeholders to define strategies, design principles, and coordinated approaches to agency data and analytics.
Translate complex technical concepts into practical terms, resolve competing perspectives, build consensus, and recommend strategic direction to executive management.
Work with PMAS program leadership to align system design and analytic approaches with program needs, agency priorities, and long-term enterprise objectives.
Oversee development, preparation, and dissemination of professional deliverables, including project plans, reports, gap analyses, proofs of concept, and presentations.
Oversee, coordinate, and participate in special assignments and projects involving information systems, data collection, data quality, advanced data analysis, and exploration and adoption of AI technologies.
Manage and delegate projects and tasks, monitor workloads, provide feedback, and manage the work outputs of skilled direct reports.