Director of Admissions

Christian Care Centers- MesquiteMesquite, TX

About The Position

The Director of Admissions is responsible for timely and accurate record-keeping of accounts receivable, maintaining a complete and systematic set of records for resident financial transactions. This role involves handling and processing all admissions/discharges, ensuring all required documentation is completed, and performing various marketing and public relations functions to support the census and objectives of the community.

Requirements

  • Compassion for and desire to work with seniors!
  • Customer Service, Marketing, and Sales experience.
  • Minimum required 1 year of related experience.
  • Previous experience in bookkeeping or accounts receivable experience in a health care setting and/or previous experience handling admissions in a health care setting.

Responsibilities

  • Respond to inquiry calls from hospital discharge planners, families, and other referral sources.
  • Conduct Community tours.
  • Manage the admission process by always maintaining updated bed availability and Community services information.
  • Manage the inquiry process professionally, timely and with appropriate follow-up.
  • Effectively manage occupancy levels and census/premium mix enhancement.
  • Alert appropriate department supervisors and building staff of projected changes, i.e. admissions, bed changes, and discharges, by chairing daily admission meeting to discuss forthcoming changes.
  • Utilize bed management principles.
  • Maintain a close working relationship with the Director of Nursing and the Business Office Manager to assure appropriate and efficient decisions about prospective admissions.
  • Recommend admission decisions to Community management.
  • When admissions determinations are made, communicate with nursing and housekeeping about appropriate room and bed selection.
  • Obtain appropriate admission papers and signatures from residents or responsible parties prior to admission.
  • Communicate special needs of new admits to fellow teammates to facilitate a smooth transition.
  • Foster teamwork with co-workers, show initiative in overcoming obstacles, take actions that assist others beyond job responsibilities, and have a positive impact on co-workers, residents, and visitors.
  • Seek out and perform other duties as assigned or needed.
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