Director of Admissions

American Institute • Clifton Park, NY

1d • $87,000 - $100,000 • Onsite

About The Position

American Institute, founded in 1924 as the Hartford Secretarial School, provides hands-on training for careers in the world of business, legal, allied healthcare, diagnostic medical sonography, and information technology. Recognizing our single, well-defined teaching mission: reflecting job market demands with flexibility in identifying and incorporating new programs to give our graduates an edge in today’s competitive job market.

The Director of Admissions is responsible for ensuring the Admissions process functions smoothly as outlined. Acts in a leadership and supervisory role for Admissions Representatives and Coordinators, and provides motivation, troubleshooting, and support needed to achieve performance and activity goals. Demonstrates and reinforces American Institute core values as outlined. Assists in establishment of school revenue budgets in conjunction with Campus Director and Regional Director of Admissions.

Requirements

• Excellent written, telephone, & verbal communication skills
• Proficient in Microsoft Office (Word, Excel, Powerpoint, etc) and CampusVue
• Ability to achieve success individually and as part of a team
• Mature, positive, and collaborative interpersonal skills with both staff and students
• Possesses a thorough and demonstrable level of knowledge of school programs
• Possesses a thorough and demonstrable level of knowledge of Federal and State regulations
• Successfully completes and conducts AI admission training
• Ability to manage multiple tasks and successfully meet deadlines
• Bachelor’s degree or equivalent experience required
• 3-4 years minimum experience in Admissions

Responsibilities

• Structures, documents, and implements the Company’s established Policies and Procedures for Admissions as outlined, including but not limited to: Evaluate future students by way of in‐person interviews, and refer any questionable candidates or issues immediately to the Director of Admissions
• Professionally assist prospective students through the admissions processing accordance with all applicable Federal and State regulations
• Ensure that accurate, timely and thorough student records are created in compliance with company standards during the Admissions Process and are forwarded to the appropriate departments.
• Expand the awareness of the School and service within the community
• Request referrals during and after the enrollment process
• Convey only accurate and compliance‐approved employment data as provided by the school
• Adequate product knowledge to effectively represent the options available to inquiring students at the School
• Perform 2nd interviews with prospective students
• Manage inquiry customer service to achieve prompt contact and weekly performance activity goals
• Hires, trains, supervises, evaluates and replaces staff as needed to ensure qualitative and quantitative objectives are achieved in Admissions process
• Develops, documents, and implements ongoing program of professional training for Admissions Representatives and Coordinators
• Provides management accurate weekly performance reports related to recruitment effectiveness and future start population
• Conducts weekly Admissions meeting
• Facilitates interdepartmental communications between Admissions, Financial Aid, Education and Placement departments to enhance Admission process and to create a positive atmosphere in each area
• Recommends course offerings, timing, representative compensation or operational issues of interest to enhance Admissions process
• Ensures adequate, accurate, and timely student records are created during Admissions process and such records are forwarded to the appropriate departments
• Structures and participates in self‐improvement program in management techniques and school Admissions practices, including responding to internal and external compliance and regulatory audits/reviews
• Conducts regular performance appraisals of Admissions Representatives and Coordinators
• Mandatory attendance at school graduation
• Other duties as assigned
• Manages employees in the Admissions department.
• Responsible for the overall direction, coordination, and evaluation of this unit.
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Responsibilities include: Interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints; and resolving problems.

Benefits

• Medical (including prescription), Dental, Vision (UMA subsidized)
• FSA/HSA (Depending on Medical Plan chosen)
• Basic Life Insurance (UMA paid)
• Additional Voluntary Life Insurance (Team Member paid)
• Employee Assistance Program – EAP (UMA paid)
• Long Term Disability (UMA paid)
• Short Term Disability (Team Member paid)
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
• 401k (eligible upon completion of 90 days of employment and must be at least 18 years of age)
• Pet Insurance
• Identity Theft Protection

What This Job Offers

• Job Type: Full-time
• Career Level: Manager