Director of Admissions

Southeastern CollegeMiami Lakes, FL
Onsite

About The Position

The Director of Admissions oversees the engagement and on-boarding of new students. The Admissions Department is the first point of contact for prospective students, and the rapport built significantly influences their decision to attend Southeastern College. This department plays a crucial role in ensuring a new student's successful transition and integration into their respective programs. The Director of Admissions is responsible for acquiring and enrolling qualified candidates for their campus by managing the admissions process and directing the admissions team in attracting, engaging, and vetting prospective students, maintaining a pipeline of candidates, and enrolling and starting qualified students to meet monthly enrollment and start objectives.

Requirements

  • Bringing-in a steady stream of candidate (student prospect) inquiries
  • Managing the admissions process
  • Directing the admissions team
  • Attracting, engaging, and vetting prospective students
  • Maintaining a pipeline of candidates
  • Enrolling and starting qualified students
  • Meeting monthly enrollment and start objectives
  • Using C2K Campus View system

Nice To Haves

  • Oversee orientation (along with the Director of Student Services) for each class start

Responsibilities

  • Manage the flow and distribution of inquiries (web search providers...)
  • Ensure fair distribution of inquiries to Admissions Coordinators
  • Manage community outreach programs and high school presentations
  • Track advertising and inquiry sources to determine effectiveness
  • Provide feedback to Office of The Executive Director (OOED) on advertising and marketing initiatives
  • Review daily activity reports (daily flash) - number of inquiries, outbound calls, calls answered, appointments scheduled, interviews conducted, and enrollments
  • Track enrollment board (candidate status in process) and enrollment log book
  • Review student files before sending the file to the Registrar
  • Direct candidate focus of inquiry follow-up/candidate targeting - assess which programs Admissions Coordinators need to focus efforts on
  • Motivate staff and reinforce positive accomplishments
  • Schedule hours for admissions staff
  • Monitor staff activities (phone calls, appointments, candidate interviews...)
  • Set and monitor monthly student start objectives
  • Monitor calls and interviews and provide constructive feedback
  • Monitor effective use of C2K Campus View system
  • Ensure Admissions Coordinators are up-to-date on program offerings
  • Informally touch base with each Admissions Coordinators on a daily basis
  • Monitor weekly business plans for Admissions Coordinators
  • Provide coaching and training programs for staff development
  • Conduct weekly staff meetings
  • Forecast student numbers and potential gaps for each start date
  • Approve recommendations for student acceptance into programs
  • Ensure smooth transitions of students to Financial Aid, Bursar, and Academics
  • Oversee orientation (along with the Director of Student Services) for each class start
  • Ensure student readiness for start
  • Keep Campus President abreast of any issues or concerns
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