Director of Admissions, Enrollment Management Services

CSU Careers•San Marcos, CA
•Hybrid

About The Position

The Director of Admissions is a leadership position reporting to the Associate Chief Enrollment Officer and serves as a key member of the Enrollment Management Services Leadership team. The Director will inspire, motivate, and equip the staff with the vision, skills, and confidence to execute an ambitious enrollment agenda for CSUSM. Leading the staff who successfully process over 35,000 applications each academic year, this position shares a strategic vision for both technology and staff development. This position is responsible for implementing processes and procedures that are compliant at the legislative level, at the California State University level, and at the local campus level. In addition to implementation responsibility, the Director of Admissions is a thought partner to the campus community. Enrollment experiences will diversify to a wider range of learners, as will the potential for innovations in the Admissions application experience. These innovations will require the use of technology in our student information system, imaging software, and other third-party platforms such as customer relationship management tools and admissions application software. This position helps oversee transfer student recruitment and outreach approaches in conjunction with the campus Recruitment and Outreach leadership. The incumbent will have knowledge around using and obtaining data as it relates to admissions trends at the local, state and national level in both the public and private educational institutions.

Requirements

  • Leadership experience in admissions or enrollment management.
  • Experience with technology in student information systems, imaging software, and CRM tools.
  • Knowledge of admissions trends at local, state, and national levels.
  • Experience overseeing recruitment and outreach approaches.
  • Ability to implement compliant processes and procedures.

Nice To Haves

  • Experience in a mid-size university setting.
  • Experience with innovations in the admissions application experience.

Responsibilities

  • Inspire, motivate, and equip staff with the vision, skills, and confidence to execute an ambitious enrollment agenda.
  • Lead staff in processing over 35,000 applications each academic year.
  • Implement processes and procedures compliant with legislative, California State University, and local campus levels.
  • Serve as a thought partner to the campus community.
  • Oversee transfer student recruitment and outreach approaches in conjunction with campus Recruitment and Outreach leadership.
  • Utilize technology in student information systems, imaging software, and third-party platforms like CRM tools and admissions application software.
  • Utilize and obtain data related to admissions trends at local, state, and national levels in public and private educational institutions.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Retirement (CalPERS)
  • Tuition waiver
  • Vacation leave
  • Sick leave
  • 15 paid holidays (14 scheduled, 1 personal holiday)
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