Director of Administrative Services
About The Position
Lake Port Square is seeking a Director of Administrative Services to lead key administrative functions, support the community leadership team, and help deliver an exceptional experience for residents, families, associates, and visitors. This position plays an important role in the day-to-day success of our community by leading administrative operations, supporting the Executive Director and department leaders, and ensuring residents, families, associates, and visitors receive exceptional service. The ideal candidate is an organized, service-minded leader who knows how to keep people, processes, and priorities moving forward, enjoys developing teams, solving problems, and improving processes.
Requirements
- Associate's degree in Business Administration or a related field, or equivalent years of experience.
- 3 to 5 years of administrative experience, including supervisory or management experience.
- Strong leadership and organizational skills.
- Proficiency with Microsoft Office Suite and office management software.
- Excellent communication and interpersonal skills.
- Ability to manage multiple priorities and meet deadlines.
- A commitment to professionalism, accuracy, teamwork, and exceptional service.
Nice To Haves
- Previous experience in senior living, healthcare, or hospitality.
Responsibilities
- Provide leadership and direction for administrative functions, including reception, office management, and clerical support.
- Supervise, train, mentor, and support administrative team members.
- Help create and improve office procedures and workflows to increase efficiency.
- Oversee scheduling, correspondence, recordkeeping, and other administrative functions.
- Manage office supplies, equipment, and related purchasing needs.
- Coordinate meetings, community events, and special projects.
- Support the Executive Director and department leaders with organizational and strategic initiatives.
- Ensure administrative practices comply with company policies, regulatory requirements, and confidentiality standards.
- Professionally handle escalated questions or concerns from residents, families, and associates.
- Partner with department leaders to support community goals and operations.
- Assist with reports, audits, and regulatory reviews.
- Identify opportunities to improve administrative processes and service.
- May oversee security and/or transportation functions.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
