Director of Administration

Gradient Financial Group • Arden Hills, MN

6h • Hybrid

About The Position

We believe great financial outcomes start with great operational leadership. We’re looking for a Director of Administration to lead and elevate the administrative teams who support our financial services professionals’ business across annuities, life insurance, investments, and advisory services. This is a high-impact leadership role for someone who thrives on building strong teams, improving processes, and ensuring that the behind-the-scenes engine of our organization runs seamlessly.

Requirements

• 7+ years of experience in financial services operations, administration, or related field
• 3+ years of leadership experience managing teams
• Strong working knowledge of annuities, life insurance, investments, and advisory services
• Active Series 65 license
• Active Life and Health Insurance license
• Proven ability to streamline processes and lead through change
• High attention to detail with a focus on accuracy and compliance
• Exceptional communication and organizational skills
• A collaborative, solutions-oriented leadership style

Responsibilities

• Lead, coach, and develop administrative teams supporting annuity, life insurance, investment, and advisory operations
• Drive operational excellence by improving workflows, increasing efficiency, and reducing risk
• Partner cross-functionally with financial services professionals, compliance professionals, and company leadership to ensure a smooth and compliant client experience
• Establish and monitor metrics to measure team performance and service standards
• Identify process gaps and implement scalable solutions that support business growth
• Ensure adherence to regulatory and internal compliance requirements across all supported product lines
• Foster a culture of accountability, collaboration, and continuous improvement

Benefits

• Competitive compensation and comprehensive benefits
• 4 weeks of accrued PTO, plus 9 paid holidays
• Medical, dental, vision, life insurance, and 401(k)
• 8 hours of paid volunteer time off (VTO)
• Ability to work in-office four days per week with one remote workday
• Ongoing professional development and training
• A collaborative team that values expertise, initiative, and growth

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 101-250 employees