Director of Account Management-Employee Benefits

Acentria Insurance • Ormond Beach, FL

2d • Onsite

About The Position

Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Director of Account Management to their Acentria team in Ormond Beach, FL. The Director of Employee Benefits Account Management provides strategic leadership, oversees their designated account management team, ensures exceptional client service, and drives operational excellence.

Requirements

• Strong leadership and people management skills
• Expert knowledge of medical (fully insured and self-funding), dental, vision, life, disability, and voluntary benefits
• 5+ years in employee benefits account management
• 2+ years managing teams
• State Health & Life license required

Responsibilities

• Lead, coach, and mentor the Account Management team
• Develop and execute team strategy and performance metrics
• Serve as executive oversight for key clients
• Oversee renewal strategy and service quality
• Partner with sales and operations teams
• Create and maintain strong carrier partnerships
• Ensure designated team’s clients’ compliance requirements are satisfactory and up to date
• Manage staffing, training, and team planning
• Drive process improvement and operational efficiency
• Manage book of business for large size clients
• Lead renewal strategy and negotiate with carriers
• Deliver client presentations and open enrollment materials
• Manage escalations and resolve complex issues
• Analyze claims data and funding strategies
• Prepare spreadsheets, proposals, and enrollment materials
• Other duties as assigned

Benefits

• medical
• vision
• dental
• 401(k) with company match
• company paid life insurance
• STD
• LTD
• generous PTO policy starting at 18 days per year
• 10 paid holidays
• 2 floating holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed