Director, Account Management Employee Benefits

Risk StrategiesCincinnati, OH
$170,000 - $201,000

About The Position

The Director, Account Management – Employee Benefits (Select) serves as a senior subject matter expert and strategic leader responsible for overseeing a significant block of General Agent (GA) business while leading the wholesale account management team. This role partners closely with brokers, carriers, and internal stakeholders to deliver compliant, high-quality employee benefits solutions across Health & Welfare lines. The Director is accountable for revenue growth, carrier relationships, operational excellence, and the professional development of their team.

Requirements

  • BA/BS preferred
  • Life, Accident and Health Insurance License required
  • 7+ years of health & welfare experience, consistently exceeds core practice competency-based skills
  • Client facing experience in the employee benefit industry
  • Advanced technical knowledge of benefits administration, HealthCare Reform, industry trends, carrier products and services

Responsibilities

  • Serve as subject matter expert across Health & Welfare benefits, including medical, dental, vision, life, disability, and voluntary products
  • Oversee and grow a large GA block of business totaling $8M–$9M+ in premium
  • Lead GA carrier relationships to maintain and expand override contracts
  • Provide strategic leadership and mentorship to the wholesale team, including account managers, benefit coordinators, and new business staff
  • Build and maintain strong relationships with brokers, prospects, and carriers while anticipating needs and delivering proactive solutions
  • Ensure regulatory compliance, underwriting guidance, and timely, accurate updates across all brokerage systems (e.g., BenefitPoint, AMS)
  • Project manage the book of business using Risk Strategies tools, ensuring quality, accountability, and on-time delivery
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