Director of Accessibility Services - Law Center
About The Position
This position supervises the Office of Accessibility Services (OAS) within the Office of the Dean of Students (ODOS). It is responsible for ensuring that the many hundreds of JD and LLM students with physical, learning, mental health, attention and/or other disabilities are granted reasonable accommodations in accordance with applicable local and federal law, as well as for providing accommodations for students with temporary illnesses or injuries and or who are pregnant or have pregnancy-related conditions. To facilitate this objective, the Director of Accessibility Services (DAS) and their staff work with admitted and enrolled students to determine and facilitate reasonable and appropriate accommodations based on supporting clinical and other documentation. Key roles include: supervising the OAS staff in their review of requests for accommodations and implementation of reasonable accommodations; directly handling a small student caseload, including review and implementation of complicated accommodations; overseeing and sometimes directly providing support for students seeking MPRE and bar exam accommodations; overseeing the OAS budget; collaborating with the Dean of Students and other colleagues to set operational and strategic priorities for OAS; representing the function across and outside the university, including with student, staff and faculty leadership; managing the acquisition, implementation and obsolescence of various adaptive technologies and case management software; and resolving problems and concerns, especially in challenging student cases. This position also advocates for universal design approaches to curriculum/programs/facilities, trains faculty and staff on best practices in supporting disabled students, and oversees the accessibility services website and other communications.
Requirements
- Master's degree and 5-plus years directly-related experience required
- Five+ years’ experience working with disabled persons required
- Two+ years’ experience managing projects, budgets and people in a higher education setting, preferably in accessibility services
- Subject matter expertise in ADA, Section 504 and related civil rights laws, as related to best practices and compliance in the higher education setting
- Expertise in best practices for assisting disabled students and facilitating accommodations in complex academic environments
- Excellent judgment and discretion, with the ability to manage highly confidential information in individual cases and at scale
- Excellent written and oral communication skills
- Ability to communicate and interact with people of diverse ages, backgrounds and experiences; ability to collaborate with a range of personality types and navigate difficult conversations
- Highly organized; exceptional attention to detail; ability to manage and prioritize multiple responsibilities, sometimes under time pressure; ability to successfully adapt to unpredictable events and people
- Strong compassion, resilience and emotional intelligence
- Computer skills in either Macintosh or Windows platforms; ability to use spreadsheet, database, and presentation software
Nice To Haves
- Master's or doctorate degree and/or JD degree in accessibility services, rehabilitation counseling, special education, counselor education, community counseling, human services, social work, psychological counseling, higher education management, law or other related discipline strongly preferred
- Relevant work experience may substitute for direct disability services experience and/or relevant professional degree(s)
- Relevant management experience in other settings may substitute
- Experience supporting law students and working with law faculty strongly preferred
- Experience executing contracts for assistive or other technologies
- Familiarity with common and cutting-edge assistive technologies for persons with disabilities
Responsibilities
- Supervising the OAS staff in their review of requests for accommodations and implementation of reasonable accommodations
- Directly handling a small student caseload, including review and implementation of complicated accommodations
- Overseeing and sometimes directly providing support for students seeking MPRE and bar exam accommodations
- Overseeing the OAS budget
- Collaborating with the Dean of Students and other colleagues to set operational and strategic priorities for OAS
- Representing the function across and outside the university, including with student, staff and faculty leadership
- Managing the acquisition, implementation and obsolescence of various adaptive technologies and case management software
- Resolving problems and concerns, especially in challenging student cases
- Advocating for universal design approaches to curriculum/programs/facilities
- Training faculty and staff on best practices in supporting disabled students
- Overseeing the accessibility services website and other communications
Benefits
- medical, dental, vision, disability and life insurance
- retirement savings
- tuition assistance
- work-life balance benefits
- employee discounts
- an array of voluntary insurance options
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What This Job Offers
Job Type
Full-time
Career Level
Manager
