Director, Nursing & Study Operations
About The Position
The START Center for Cancer Research is seeking a Director of Nursing & Study Operations. The Director of Nursing & Study Operations is a dual-function leadership role responsible for the oversight and performance of START’s nursing teams and clinical research operations. This role ensures compliant, efficient, and high-quality care and study conduct across departments, while supporting START’s goals for study growth, operational excellence, and patient care. The Director leads Clinical Research Coordinators, Medical Records, Data Coordinators, Clinic Nurses, Infusion Nurses, Nurse Navigators, Referral Intake and Scheduling teams. The position works collaboratively across departments including Quality, Regulatory, Finance, and Site Development.
Requirements
- Bachelor’s degree in Nursing or Health-related field
- RN license in good standing with state
- Minimum 5 years of leadership experience in oncology clinical research
- CITI GCP training
- Strong working knowledge of federal clinical research regulations, GCP, and GDPR
- Familiarity with Microsoft Office applications and EHR/CTMS systems
Nice To Haves
- Advanced degree (MSN, MHA, MBA, or related)
- ONS/ONCC chemotherapy immunotherapy certificate
- Oncology Certified Nurse (OCN)
Responsibilities
- Provide effective, proactive leadership to Clinical Research Coordinators, Data Coordinators, Medical Records staff, Clinic Nurses, Infusion Nurses, Nurse Navigators, Referral Intake and Schedulers.
- Provide training, coaching, and development for direct reports, ensuring ongoing competency and alignment with START’s values and expectations.
- Promote high-quality, patient-centered care and research delivery across clinical and study workflows.
- Oversee processes for referral intake, scheduling, patient navigation, study startup, and protocol feasibility.
- Supervise implementation of CTMS, EHR, and other clinical documentation systems.
- Ensure accurate and timely data capture, monitor engagement, and audit preparedness across departments.
- Oversee use of effective workflows and SOPs; lead ongoing review and revision efforts.
- Serve as clinical and operational liaison to investigators, quality team, regulatory, pharmacy, and global shared services.
- Partner with leaders to ensure compliant delivery of care within the scope of research protocols.
- Support review and feasibility assessment of new protocols with attention to nursing and operational capacity.
- Ensure equitable study allocation and ongoing support for study teams.
- Use continuous improvement techniques to streamline workflows and resolve care or operational bottlenecks.
- Track key metrics across referrals, screening, enrollment, and patient satisfaction.
- Participate in strategic initiatives and regional projects to expand access and improve operational performance.
- Collaborate with quality and compliance teams to uphold all applicable federal, GCP, and GDPR regulations.
- Other duties may be assigned at any time.
Benefits
- Comprehensive health coverage: Medical, dental, and vision insurance provided
- Robust retirement planning: 401(k) plan available with employer matching
- Financial security: Life and disability insurance for added protection
- Flexible financial options: Health savings and flexible spending accounts offered
- Well-being and work-life balance: Paid time off, flexible schedule, and remote work choices provided
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What This Job Offers
Job Type
Full-time
Career Level
Director
