Director Nursing Quality and Professional Practice

Cleveland Clinic•Weston, FL

9d•Hybrid

About The Position

Join Cleveland Clinic Weston Hospital’s team of caregivers that remain on the leading edge of technology and education, all while consistently providing patient-centered healthcare. As part of Cleveland Clinic’s Florida region, Weston Hospital is recognized as one of the top hospitals in the Miami-Fort Lauderdale and Florida regions. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. As the Director of Nursing Quality and Professional Practice, you will be responsible for all market activities related to nursing quality and professional practice in alignment with the enterprise nursing quality and professional practice teams. In this role, you will lead the team of nursing quality, professional practice, and support staff within the market through a direct reporting structure. You will oversee and serve as the Site Facilitator for nursing-sensitive quality data reporting to the National Database for Nursing Quality Indicators (NDNQI) and implement performance improvement activities related to quality metrics, patient safety, and practice compliance. This role partners closely with inpatient leadership, from the CNO down, to analyze metrics, identify opportunities for operational improvement, and conduct root cause analysis. Acting as a representative voice for nurses, the position provides enterprise-level action plans while collaborating directly with nurse managers through rounding to ensure compliance with quality metrics. Responsibilities include leading and co-chairing nursing-specific committees, such as Falls, facilitating improvement work at both the local and enterprise level, and supporting presentations across units, nursing MORs, and conferences. This position will manage the Magnet Recognition Program and/or Pathway Recognition Program within the market in accordance with the standards of the American Nurses Credentialing Center (ANCC) and work collaboratively with nursing leadership to ensure compliance with applicable standards. You will oversee all phases of the Magnet/Pathway Program process for the market, including Magnet Steering Committees and Ambassador Programs, while serving as a mentor and coach to nurses at all levels. You will also be responsible for the oversight of nursing policy and practice standards in the market. A caregiver in this role works days from 8:00 a.m. – 4:30 p.m. This role requires occasional travel between all three sites at least monthly or quarterly, with mileage reimbursed.

Requirements

BSN and Master’s degree
Registered Nurse in the state of employment
Quality or nursing leadership certification within two years (CPHQ or NBABC)
Five years of clinical nursing experience
Three years of nursing leadership experience
Experience with project management or performance management activities
Demonstrated knowledge, skills and experience in nursing management within a large health care facility

Nice To Haves

Policy and Quality experience
MAGNET experience
Direct and non-direct leadership experience
Shared governance work experience
Project management experience

Responsibilities

Manage a team of caregivers responsible for nursing quality and professional practice activities in the market
Develop caregivers on the team and manage their performance
Ensure standardization of nursing practice throughout the market and ensure alignment with the standards of practice across the enterprise
Manage the nursing policy approval process in the market.
Monitor and analyze market-level quality outcomes, including nursing-sensitive quality data.
Oversee all aspects of the collection, administration, benchmarking, and dissemination of the NDNQI database and nursing-sensitive indicators.
Develop and assure process to monitor performance and identify where intervention is needed.
Collaborate with nursing and organizational leadership to develop key annual performance indicators and to drive local improvements to meet the goals.
Provide written and verbal data reviews to nursing and other leaders, including executive leadership.
Partner with other departments to support and implement best practices.
Collaborate with safety, quality, and patient experience professionals and nursing leadership to implement actionable items related to quality performance and compliance to standards of care.
Drive continuous improvement activities around quality, safety, and patient experience priorities and coordinates improvement projects.
Manage changes to ensure the adoption and sustainment of quality improvement.
Oversee and manages all aspects of the Magnet/Pathways process from application to maintenance of certification.
Communicate with Magnet appraisers and reapply for Magnet designation as appropriate.
Provide leadership and guidance to internal and external nursing colleagues regarding Magnet/Pathways gap analysis, status, goals, and programs.
Oversee and provide the interim reporting required by ANCC between the designation processes and is a liaison for Cleveland Clinic with the ANCC national office as needed
Collaborate with nursing leadership to comply with Magnet/Pathway standards.
Facilitate Magnet/Pathway steering committee and Magnet/Pathway ambassador program.
Serve as a coach and mentor.
Other duties as assigned.