Director Nursing Behavioral Health

Conifer Health Solutions•Tucson, AZ

About The Position

Responsible for developing and directing patient care services for the market’s cardiovascular service line, including directing the activities of Patient Care Navigators and the Chest Pain Coordinator. Serves as department administrator, establishing and enforcing policies, procedures, standards, and objectives, and directing and supervising staff and workflow. The role has budgetary or fiscal accountability and is responsible around the clock for the effective operation of the department, supporting the hospital’s mission, vision, goals, and objectives while serving patients, physicians, employees, volunteers, and the community. The position is accountable for the ongoing assessment, improvement, coordination, and integration of department services and standards of care into the hospital’s primary function. Responsibilities include approving timekeeping, evaluating employees, meeting applicable regulatory standards, approving supply orders, and participating in department strategic planning. The role oversees department finances and resources; supports organizational growth strategies; hires, trains, evaluates, and supervises staff; and maintains regulatory compliance and quality indicators. It promotes employee engagement, physician relations, and positive patient experiences, and ensures proper function and maintenance of department instrumentation and equipment. The position also participates in organization-sponsored community events and performs other related duties as assigned.

Requirements

Master’s degree in nursing or a related field.
5–7 years of acute care hospital experience specializing in cardiovascular services.
RN license in the state of Arizona.
BLS and ACLS.

Nice To Haves

At least 10 years of acute care/cardiovascular hospital experience.

Responsibilities

Prepare and adhere to the department budget based on volume.
Manage the department’s supply chain needs.
Monitor productivity and cost per unit of service, meet budget guidelines, and establish and implement action plans when variances occur.
Plan work assignments and resource allocation with consideration for timeliness and financial impact.
Support organizational strategies to increase volumes.
Mentor and develop staff.
Conduct new employee onboarding according to the onboarding system.
Hire, terminate, train, evaluate, and supervise staff to provide professional, courteous, and timely services.
Review turnover trends and develop action plans to address unanticipated variances.
Promote employee engagement through staff participation in department operations and activities.
Manage staff compliance with applicable standards, organizational policies and procedures, standards of behavior, and safety guidelines.
Enhance communication among staff levels, departments, and customers to promote a caring and respectful work environment.
Provide direction and delegation professionally and ensure follow-through.
Develop staff expertise and knowledge relevant to the department environment.
Assist with forming, implementing, and maintaining policies, procedures, job descriptions, and competencies.
Edit the Kronos time management system and payroll as needed.
Maintain and monitor The Joint Commission and other regulatory requirements.
Gather and report quality indicators generated by department activity.
Support organizational strategies to meet core measure goals.
Develop and implement action plans to improve patient experience and patient satisfaction scores.
Engage physicians to promote physician relations, as measured by physician satisfaction surveys.
Promote positive patient experiences throughout the stages of care.
Resolve issues effectively and efficiently with management and staff.
Ensure proper function, maintenance, and repair of instrumentation and equipment, including repair records, service contracts, and preventive maintenance schedules.
Participate in organization-sponsored events.
Perform other related jobs, tasks, or responsibilities as assigned.