Director New Student and Family Programs

The Beach•Long Beach, CA

4d•$7,916•Onsite

About The Position

Join the vibrant community at California State University, Long Beach (CSULB)! Located just three miles from the Pacific Ocean, CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campus—one of the largest in the CSU system—serves more than 42,000 students and is known for its commitment to student success, innovation, and impactful academic and research initiatives. As a member of the CSULB community, you’ll experience a dynamic environment filled with cultural landmarks, collaborative energy, and opportunities to make a meaningful difference. Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy, offering miles of beaches, year-round sunshine, a thriving arts and food scene, and convenient access to both Los Angeles and Orange County. It’s an ideal place to grow your career while enjoying everything Southern California has to offer. Join the California State University (CSU) and explore career opportunities that advance student success and strengthen California’s future—offering competitive compensation, comprehensive benefits, and professional growth. Job Summary Under the direction of the Associate Vice President and Dean of Students, the Director of New Student and Family Programs is responsible for the vision, leadership, strategic direction, administration, and supervision of the department in designing, implementing and administering services that are equitable, inclusive and provide culturally sensitive services that enhance the quality of campus life. This will be done through orientation, First-Year-Experience, intentional efforts geared towards second year students and programming for families along with other innovative programs to build a stronger sense of belonging to help increase our retention and graduation rates. Additionally, the position oversees strategic planning efforts, goal setting processes, assessment of department services and programs, and the creation and implementation of student learning outcomes in alignment with the goals of the Division of Student Affairs (DSA) and the University. The Director will work collaboratively throughout DSA and across campus, including the Advising, Enrollment Services, and Institutional Research to ensure that data is collected and utilized for programmatic effectiveness and focused on student success.

Requirements

Five years of experience in managerial role required, in higher education preferred.
Minimum of three years of experience in first year experience and orientation or a closely related field.
Experience in collaborative planning, implementing and program evaluation.
Experience with budgeting and cost analysis.
Experience of progressively responsible student affairs work.
Experience in developing strategic plans.
Experience working effectively with the politics of a complex organization.
Valid CA Driver's License required for operating university vehicles to travel on university business.
Employees who are required to operate motorized vehicles and/or use their personal vehicle more than once a month on University business are required to take a mandatory Defensive Driving course and enroll in the DMV Employee Pull Notice (EPN) Program.
Ability to communicate with an ethnically and culturally diverse campus community.
Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.
Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."
The successful candidate is committed to student well-being, compliance, and accountability, including serving as a Campus Security Authority under the Clery Act and applicable university policies.
They maintain a high level of professionalism, responsiveness, and sound judgment in addressing student needs, supporting students in crisis, and fulfilling all reporting responsibilities while contributing to the overall success of the institution and performing additional duties as assigned.

Nice To Haves

Master's Degree preferred.

Responsibilities

Direct all staff and resources to plan, implement and evaluate programs to provide all incoming CSULB students with orientation along with an intentional first year and second year experience.
Direct staff and resources to plan, implement, and evaluate parent and family programs.
Provide direct supervision of staff.
Supervises first year advising/mentoring/coaching program, including recruitment, training, and support of first year advisors/mentors/coaches.
The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter.
Incumbent is required to promptly report allegations of Clery qualifying crimes that occur within a campus’ Clery geography.
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.
Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.

Benefits

Up to 24 vacation days per year (based on employee group and/or length of service)
14 paid holidays
12 sick days annually with unlimited accrual.
A variety of medical, dental, and vision plans.
Participation in the CalPERS defined benefit plan, along with voluntary savings options such as 403(b), 401(k), and 457 plans.
Tuition fee waiver programs for eligible employees; dependent eligibility varies by employee group and bargaining unit.
Confidential counseling and support services for employees and their families.
Wellness programs
Professional development opportunities
Insurance options including life, disability, and pet insurance.