Director, Network & Unified Communications

Intermedia Group•Melbourne, FL

5d•Onsite

About The Position

Seeking a Director, Network & Unified Communications to lead the strategy, delivery, and operational excellence of the company’s global connectivity and collaboration ecosystem. This leader will ensure seamless, end-to-end IT connectivity across a complex landscape of providers and technologies, including wide area and local area networks, wireless infrastructure, telecommunications, and enterprise unified collaboration platforms.

Requirements

Bachelor’s Degree with a minimum of 15 years of prior related experience.
Graduate Degree with a minimum of 13 years of prior related experience.
In lieu of a degree, minimum of 19 years of prior related experience.

Nice To Haves

Demonstrated ability to lead through influence, manage MSPs, build high-performance teams, and deliver measurable operational outcomes.
Deep expertise in enterprise networking (LAN/WAN, SD-WAN, VPN, routing/switching, Wi-Fi, DNS/DHCP/IPAM).
Strong experience with unified communications, VoIP, SIP, telephony, video conferencing, and collaboration technologies.
Proven track record driving large-scale network modernization, cloud connectivity, and secure architecture transformations.
Experience operating within highly regulated environments (DoD, aerospace/defense, government contractors, or similar).
Relevant certifications: CCNP/CCIE, JNCIP/JNCIE, CWNP, ITIL, PMP, or equivalent.
Experience implementing Zero Trust-aligned core network services.
Background integrating cloud connectivity (AWS, Azure, GCP) and software-defined technologies.
Experience delivering large-scale site upgrades, network refresh programs, or global telecom modernization initiatives.
Strong business acumen with the ability to translate technical requirements into operational and financial outcomes.
Strategic thinker with an “owner’s mindset” and strong say-do ratio.
Committed to simplification, standardization, modernization, and engineering excellence.
Able to influence across diverse business units, functions, and technology domains.

Responsibilities

Develop and execute the enterprise Network & Unified Communications strategy aligned to the Connectivity pillar and the broader Technology Reinvention strategy.
Lead modernization initiatives including SD-WAN, NAC, Zero Trust-aligned network segmentation, wireless redesign, VoIP/UC modernization, and optimization of network edge environments.
Establish a roadmap for reliability, capacity, lifecycle modernization, and secure workload placement across data centers, cloud, and edge sites.
Oversee the design, deployment, and operations of all global network and telecom services, ensuring high availability, resiliency, and compliance.
Drive proactive monitoring, observability, automation, and engineering standards to reduce MTTR, eliminate technical debt, and improve service stability.
Lead end-to-end service management (incident, problem, change, capacity) in partnership with service delivery, Service Desk, Deskside, and Managed Service Providers.
Own the enterprise UC strategy, covering voice, VoIP, Video/Telepresence, conferencing tools, contact center capabilities, SIP trunking, and future UCaaS capabilities.
Modernize legacy telecom environments and transition to more secure, scalable, cloud-aligned platforms where appropriate.
Lead a global team of network and telecom engineers, architects, and operations specialists; foster a culture of ownership, engineering rigor, and continuous improvement.
Manage strategic partners, OEMs, and MSPs to ensure SLA performance, operational transparency, and value realization.
Drive workforce planning, talent development, and capability building to support a modern, software-defined, automated network environment.
Partner with Cybersecurity to ensure compliance with Zero Trust principles, STIGs, government/regulatory requirements, and industry best practices.
Drive network segmentation, identity-based access, and integrated threat detection in collaboration with security engineering.
Ensure proper documentation, configuration management, architectural governance, and audit readiness.