Director, Network Services Engineering

Oracle•Nashville, TN

6d•$146,000 - $306,400

About The Position

The Director, Network Services Engineering defines and drives the strategic vision and roadmap for Remote Access and Security network infrastructure, including traditional on-premises and cloud-based solutions. The role guides enterprise adoption of technologies such as ZTNA, VPN, firewalls, IPS/IDP, traffic management devices, and routing components, while ensuring scalable, resilient, secure configurations that align with business priorities and emerging technologies. This position owns enterprise-level innovation and improvement of network and security management tools, using data analytics and automation to improve performance and operational efficiency. It establishes standards for configurations, monitoring, security, service management, and compliance; oversees inventory and configuration data, documentation, upgrades, and maintenance; and serves as a technical decision-maker influencing cross-organizational infrastructure strategy. The Director sponsors projects and security designs, coordinates strategic decisions with internal and external stakeholders, suppliers, and vendors, and leads efforts to standardize and simplify global services. The role oversees managers and multiple teams, sets expectations and performance measures, and guides resolution of complex, high-impact connectivity and performance issues. It also directs development of automation frameworks, scripts, infrastructure pipelines, dashboards, telemetry, and alerting to support testing, operations, and proactive monitoring. Oracle describes itself as a company working across data, infrastructure, applications, AI, and cloud solutions. The posting states a U.S. hiring range of $146,000 to $306,400 per annum, with possible bonus, equity, and compensation deferral eligibility. Oracle offers a comprehensive benefits package, subject to eligibility and location-specific terms.

Responsibilities

Define and drive the strategic vision and roadmap for Remote Access and Security network infrastructure, aligned with organizational goals and emerging technologies.
Own enterprise-level innovation and improvement of network and security management tools, using data analytics and automation to enhance performance.
Direct coordination of remote access, security, and network changes with senior stakeholders and cross-functional teams.
Standardize and review secure network configurations and support deployment of ZTNA, VPN, firewalls, IPS/IDP, networks, routers, and security policies.
Identify code-based approaches to improve secure network scalability, reliability, and consistency, and provide documentation.
Oversee forward-looking network security documentation, long-term upgrades, hardware refreshes, and enterprise-wide maintenance.
Establish strategic direction for secure network configurations and installations, ensuring scalability, resilience, and security.
Serve as the technical decision-maker for network security and remote access infrastructure strategy and influence cross-organizational decisions and partnerships.
Oversee monitoring systems for remote access and network security inventory and configuration data, supporting alignment with SLOs and SLAs.
Establish enterprise-wide performance and security standards for network components and global operations.
Drive operational excellence and adoption of innovations across Remote Access and Security infrastructure.
Set standards for change requests, service requests, incident response, and problem management; oversee team performance using KPIs and OKRs.
Establish and govern security and compliance policies for secure network environments, coordinating with senior leaders.
Guide and coach managers in meeting objectives related to processes, business needs, and new technologies.
Sponsor projects and provide executive oversight for projects and security designs, ensuring strategic alignment.
Direct strategic decisions and negotiations with stakeholders, suppliers, and vendors; integrate network designs into enterprise initiatives and provide documentation to leadership.
Lead initiatives to standardize, simplify, and improve the efficiency and operability of global remote access, security, and network service roadmaps; manage the service catalog and set benchmarks.
Lead cross-functional resolution of complex, enterprise-wide network and security connectivity and performance problems affecting critical operations.
Establish proactive and reactive monitoring strategies to identify and mitigate issues before they affect services and business continuity.
Guide resolution of high-profile and complex client problems using technical expertise, strategic decisions, and troubleshooting tools.
Direct development and maintenance of automation frameworks for testing and operations.
Lead automation of critical tasks in production and lab environments, including lab-as-a-service, and optimize repetitive support functions.
Identify metrics and oversee dashboards, telemetry, and alerting mechanisms for proactive network and security health monitoring.
Manage development and enhancement of advanced scripts to automate tasks across teams and business units.
Oversee infrastructure pipelines and configuration items using established playbooks and resources.
Hold teams accountable for secure coding practices.
Oversee multiple teams managing complex projects or initiatives, monitoring timelines, deliverables, and budgets where applicable.
Delegate work, set priorities, and guide resource or timeline adjustments in response to business changes.
Lead cross-functional collaboration and empower teams to build partnerships with business leaders, stakeholders, and customers.
Promote transparency and inclusivity by seeking, listening to, and leveraging diverse perspectives.
Share problem-solving strategies and oversee complex operational or technical issues; coach teams in analyzing complex data, identifying solutions, and determining root causes.
Pursue strategic learning and create opportunities for team members and leaders to build expertise and innovative skills.
Identify organizational skill gaps, encourage knowledge sharing, and evaluate the effectiveness of learning strategies.
Empower teams to develop and implement process improvements, gain support and feedback, and prioritize improvement roadmaps for strategic alignment and return on investment.
Drive performance through feedback and coaching, promote consistent talent development practices, align individual development goals with organizational initiatives, and collaborate with HR on hiring and promotion.