Director National Accounts

Estancia La Jolla, A Noble House Hotel • San Diego, CA

11d

About The Position

The Director, National Accounts will work as a member of our San Diego Sales POD working to achieve or exceed sales goals for four (3) of our Noble House Hotels and Resorts, including San Diego Mission Bay Resort, L’Auberge Del Mar and Estancia La Jolla. This role will establish new client relationships and maintain existing relationships to maximize revenue. They will also: Actively solicit new business opportunities through prospecting new customers (including groups, travel managers, travel agents and consumers). The sakes territory will center on the North East's large market corporate group sales but will also encompass other potential areas as needed. Use network channels to open doors to new customers. Seek methods to penetrate key business activities within the marketplace and finds profitable ways to bring this business to the hotel. Responsible for researching information on market and trends and the clients supporting those markets locally. Actively participate in industry related organizations. Attend trade shows, local networking events, and established sales missions to develop and nurture new and existing accounts. Make onsite and field presentations to prospective clients. Participates in pre-convention meetings, training and other sales-related meetings as required. Develop long-term relationships with clients or potential clients by maintaining consistent verbal and written communications and providing good customer service. Analyze requirements of business opportunities. Research and maintain knowledge of market trends, competition and customers. Respond to RFP’s. Outline available hotel space and facilities. Quote prices Meet with clients and hotel department managers to plan function details, space requirements, food service and decor. Prepare correspondence to customers, internal booking reports and client data. Maintain detailed information about clients/prospective clients and enters data into property's computer systems. Attend Business Review Meetings. Create and implements direct mailing campaigns. Participate in local community to develop business. Participate in sales meetings and team-building outings with management.

Requirements

• Bachelor’s degree in Hospitality Management desired.
• Five or more years of related total group sales experience. Experience selling to various assigned markets desired (i.e., Corporate, Education, Association, SMERF).
• Possess solid knowledge of hotel service standards, guest relations and etiquette.
• Strong knowledge of sales techniques with strong skills and ability to negotiate and close sales.
• Must have excellent customer service/communication skills to work with guests and providing a high level of guest satisfaction.
• Experience within a hotel/resort environment
• Flexibility to travel out of state when needed

Responsibilities

• Actively solicit new business opportunities through prospecting new customers (including groups, travel managers, travel agents and consumers).
• Use network channels to open doors to new customers.
• Seek methods to penetrate key business activities within the marketplace and finds profitable ways to bring this business to the hotel.
• Responsible for researching information on market and trends and the clients supporting those markets locally.
• Actively participate in industry related organizations.
• Attend trade shows, local networking events, and established sales missions to develop and nurture new and existing accounts.
• Make onsite and field presentations to prospective clients.
• Participates in pre-convention meetings, training and other sales-related meetings as required.
• Develop long-term relationships with clients or potential clients by maintaining consistent verbal and written communications and providing good customer service.
• Analyze requirements of business opportunities.
• Research and maintain knowledge of market trends, competition and customers.
• Respond to RFP’s.
• Outline available hotel space and facilities. Quote prices
• Meet with clients and hotel department managers to plan function details, space requirements, food service and decor.
• Prepare correspondence to customers, internal booking reports and client data.
• Maintain detailed information about clients/prospective clients and enters data into property's computer systems.
• Attend Business Review Meetings.
• Create and implements direct mailing campaigns.
• Participate in local community to develop business.
• Participate in sales meetings and team-building outings with management.

Benefits

• competitive pay
• health insurance benefits
• Team Member and Family & Friends hotel and restaurant discounts within the Noble House Hotel & Resorts family
• Matching 401k (After 1 year)
• On-Demand Pay (Earned wage access before payday!)
• PTO
• Complementary Parking
• Meals

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 251-500 employees