Director, National Accounts

Omni Hotels & Resorts•Los Angeles, CA

6d•Remote

About The Position

Debuting in early 2027, the Omni Pontoque Resort at Punta de Mita will be Omni’s first owned and managed property in Mexico! This is a once in a lifetime opportunity as the opening Director of National Accounts, to establish Omni’s presence in Mexico. The purpose of this role is to assist the Director of Sales and Director of Sales & Marketing in implementing strategies and tactics designed to maximize group revenue. Successful results are reflected in exceeding budgeted revenues and annual performance goals. This individual will work in collaboration with the Director of Sales and Director of Sales & Marketing to create a highly energized direct sales culture. Success is determined through improvement in the hotel’s group revenue performance as compared to that of its defined competitors. Our ideal candidate has demonstrated consistent performance for a minimum of 7 – 10 years, exhibiting success in the Group Sales arena. While not in a supervisory role, this individual is a leader in performance and is aptly capable to represent Omni as a leader in the marketplace. This is a remote based role, with anticpated travel upwards of 25-30%. Priority will be given to candidates based in the following markets: Los Angeles, San Francisco, Texas, Arizona, and Minneapolis.

Requirements

Bachelor's degree (B.A.) from four-year college or university in business, communications, or hotel management preferred
7-10 years of related hotel group sales experience at large meetings/conventions Hotel(s), and/or resorts
Must have experience in sales solicitation, contract closing, site inspections/visits with clients, setting up fam trips and contract negotiations.
Proficient in Microsoft Office including Excel, Word, PowerPoint and Outlook
Available for travel necessary to develop guest relationships and the hotel brand including trade shows, client meetings, and team travel.
Have strong working knowledge of all hotel departments

Responsibilities

Actively solicits and manages a major market on behalf of their hotel/resort
Plan and maintain regular communications with, and actively solicit additional business from, Hotel key accounts
Communicate and/or meet with parties interested in the Hotel’s services and assess the parties’ needs and whether the requested services would be a profitable or best use of the Hotel’s rooms and space consistent with client needs and budgets
Prepare guest proposals with various options available for hotels services and products (rooms, events, F&B, convention or meeting space, pricing, dates, locations) that are consistent with the goal of high guest satisfaction and with other Hotel bookings and profitability standards
Negotiate, prepare, and review terms of contracts for hotel services in compliance with hotel billing and rate guidelines and under supervision of Director of Sales
Meet or exceed targets for prospecting of sales opportunities and targets for revenue streams, as determined by hotel management
Execute and manage internal processes necessary to reserve and confirm the negotiated contract services, including blocking of guest rooms, meeting space, and catering requirements
Assist Director of Sales to stimulate productivity of all sales staff through guidance, development, and support
Assist the Director of Sales in developing and implementing the budgeting and forecasting process for the Hotel
Promote high visibility of hotel through active involvement in industry associations and trade shows
Provide mentorship and professional development to lower level and less experienced sales employees
Support and promote all corporate programs to increase customer awareness of Omni Hotels and ensure that the customer receives the appropriate benefits of each program
Maintain high quality guest offerings, in coordination with Convention Services Department, and contribute to the protection and cleanliness of the owner's physical assets
Maintain a record of prompt and regular attendance at assigned work location and for work assignments, as scheduled by hotel managers
Interact and communicate positively and professionally with guests, prospective guests, key accounts, coworkers, and visitors to the Hotel
Use computer and electronic devices and related software properly and effectively to communicate, including email, and to prepare reports and analyses of sales activity
Plan, prioritize, and implement sales strategies and sales plans, to manage multiple tasks and deadlines, and to work in a fast-paced environment
Complete assigned tasks and projects in a timely manner and as directed by hotel management
Contribute to and support the maintenance of a safe working environment, and perform all work in compliance with hotel safety standards and all legal requirements
Comply with Hotel and Corporate policies and procedures and all applicable legal and regulatory requirements
Attend and contribute to regular meetings of sales team and Hotel leadership, including daily meetings or interactions with Director of Sales regarding occupancy, business forecasts, and future availability of hotel rooms and services