Director, National Accounts and Strategic Business Development

White Cap • Vaughan, ON

10d • Onsite

About The Position

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. This role is responsible for the development and execution of sales strategies across national, strategic, regional accounts, and inside sales. This role focuses on strategic business planning, strengthening customer engagement capabilities, and leading customer and vendor relationships to drive sustainable business growth. The role is also accountable for ensuring exceptional service delivery by effectively managing sales and operational activities for national and strategic customers across Canada. White Cap and its affiliates serve as a one-stop shop, providing concrete accessories and chemicals, tools and equipment, building materials and fasteners, erosion and waterproofing products, and safety products to professional contractors by meeting their distinct and customized supply needs in non-residential, infrastructure, and residential end markets. White Cap operates approximately 500 branches across North America with more than 11,000 employees supporting approximately 200,000 customers.

Requirements

• Typically requires BS/BA in a related discipline.
• Generally 9+ years of experience in a related field, including several years in a management/supervisory capacity.

Nice To Haves

• Bachelor’s degree from an accredited college or university, with 12+ years of progressive industry sales experience.
• Progressive experience in sales strategy and planning, financial planning and analysis, management consulting, or related disciplines within a comparable customer base.
• Demonstrated experience leading successful cross‑functional partnerships, with a strong sales orientation and the ability to drive project‑level execution.
• Broad knowledge and expertise across a diverse range of products and sales channels, including eCommerce, tools, safety, rebates, and the value of procurement consolidation.

Responsibilities

• Leads and manages National Account sales teams and customer sales operations, supporting national and strategic customers.
• Oversees all sales operations related to national and strategic customers, including expense management, vendor collaboration, and sales and distribution activities.
• Analyzes sales and operational reports to identify opportunities, develops initiatives to address performance gaps, and drives strong collaboration across field sales leadership and outside sales teams to deepen execution with national and strategic customers.
• Plays a hands-on leadership role with national account teams, actively supporting project-based selling and execution across national and strategic customers.
• Reviews and approves promotional strategies and activities, partnering with internal cross-functional teams to ensure relevance, alignment, and effective execution with the company’s largest customers.
• Builds and strengthens internal and external relationships (customers, sales teams, peers, and suppliers) to drive collaboration and accelerate growth with national and key local customers.
• Assesses and refines inside sales processes to maximize efficiency and effectiveness, streamlining workflows and improving conversion rates.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 1,001-5,000 employees