Director, Mountain Operations

Vail Resorts•Saltlick Township, PA

2d•$95,000 - $120,000•Onsite

About The Position

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Requirements

High School Diploma or equivalent
5 years demonstrated leadership experience in mountain operations, or related technical field
Leadership experience with process-oriented teams, and the ability to manage complex systems.
Valid Driver’s License
Proficiency with computer applications, including Microsoft Office Suite
Effective interpersonal communication skills, written/verbal communication, and effective public speaking
Positive, solutions oriented leadership

Nice To Haves

Intermediate-Advanced skiing/riding ability preferred
College degree or equivalent military experience

Responsibilities

Accountable for all mountain operations goals while contributing to overall resort and company goals and initiatives.
Create and oversee departmental budgets and workforce planning while tracking performance metrics and expectations.
Develop leaders within the mountain operations organization to improve leadership within current roles, and to prepare for increased responsibility and succession.
Directly lead the establishment of goals and development plans, and the evaluation of performance for direct reports, as well as oversee these processes for all mountain operations departments.
Lead the mountain operations efforts to improve employee safety and reduce employee incidents, including first aid and lost time incidents.
Build strong, positive relationships with key internal stakeholders including resort operations, skier services, food and beverage, lodging, marketing, communications, finance, environmental, etc.
Build strong, positive relationships with key external stakeholders including the PA DCNR and other local, state and federal regulatory agencies.
Maintain subject matter expert status of mountain operations functions, proactive industry trends and potential impacts on and opportunities for the resort.
Partner with Health and Safety Senior Manager to maintain the Emergency Response Plan. Train to the plan and act as Incident Commander for emergency situations.
Create a positive work culture that has an unwavering commitment to providing an Experience of a Lifetime for each and every guest, with constant improvement, and where every employee is proud to work for Vail Resorts.
Ensure company records are updated and necessary permits are in place for continued operation.
Actively participate in mountain operations leadership team meetings.
Act as Vail Resorts representative with the local community stakeholders as necessary.

Benefits

Free passes for employees
Employee discounted lift tickets for friends and family
Free ski lessons
Employee discounts on lodging, food, gear, and mountain shuttles
401(k) Retirement Plan
Employee Assistance Program
Excellent training and professional development
Referral Program
Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
Free ski passes for dependents
Critical Illness and Accident plans