Director, Merchandising Operations
About The Position
The Director, Merchandising Operations leads the development and execution of strategic business plans to optimize inventory management, financial performance, and operational efficiency. This role oversees vendor relationships, contract management, and cross-functional initiatives to support merchandising programs and store operations. The Director drives continuous improvement by analyzing business trends, aligning resources, and fostering a culture of accountability and integrity. This position requires strong leadership to manage multiple projects, develop talent, and ensure alignment with company goals while delivering value and exceptional customer experiences. The Wireless Operations team at Walmart leads the execution of wireless activations across stores and online, collaborating with national carriers, service providers, and internal partners. This team focuses on delivering a seamless activation experience by managing performance, resolving operational challenges, and supporting store teams with tools and training. They drive strategic initiatives to enhance Walmart’s custom activation platform, ensuring operational excellence at the intersection of retail, wireless, and technology. The team values strong leadership, operational expertise, and continuous improvement to meet customer and business needs effectively.
Requirements
- Proven expertise in merchandising and operations management with strong leadership capabilities.
- Demonstrated experience in financial planning, forecasting, and managing profit and loss responsibilities.
- Ability to develop and execute business strategies aligned with organizational goals and customer needs.
- Skilled in project management, driving cross-functional initiatives, and removing operational barriers.
- Experience managing vendor relationships, contract negotiations, and operational performance oversight.
- Strong analytical skills to interpret business trends and develop actionable inventory and markdown plans.
- Commitment to fostering continuous learning, talent development, and high-performing team environments.
- Bachelor’s degree in Business Administration, Retail Merchandising, or related field and 5 years’ experience in business management, merchandising, or related area OR 7 years’ experience in business management, merchandising, or related area.
- 1 year’s supervisory experience.
Nice To Haves
- Project Management Professional - Certification
- Six Sigma Black Belt - Certification
- Six Sigma Green Belt - Certification
Responsibilities
- Manage inventory plans by analyzing projections, monitoring performance, and approving markdown strategies to optimize financial outcomes.
- Oversee third-party vendor relationships, ensuring contract compliance, operational efficiency, and budget adherence.
- Lead execution of business plans by identifying needs, removing obstacles, and aligning resources to meet performance standards.
- Develop and implement merchandising programs and communication initiatives that support store operations and corporate objectives.
- Analyze business objectives and forecasts to inform strategic planning and resource allocation.
- Foster talent development through coaching, mentoring, and succession planning to build a skilled workforce.
- Promote integrity and compliance by modeling company values and maintaining ethical standards.
Benefits
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
- Live Better U education benefit program
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What This Job Offers
Job Type
Full-time
Career Level
Director
