Merchandising Operations Manager

AppleCupertino, CA

About The Position

The WW Apple Retail Engagement, Marketing & Merchandising (REMM) team defines, makes and delivers programs, campaigns, initiatives and experiences that help Apple Retail’s customers and teams discover, be inspired by, learn about and go further with Apple’s products and services, and does so in a manner that is true to our values. Apple's Merchandising Operations team is responsible for the global end-to-end lifecycle for third party products in the Apple Retail Store and the Apple Online Store. Working closely with Product Merchants, we lead a global cross functional network of partners including Developer Relations, Digital Merchandising, Pricing, Procurement, Supply Chain Operations, Regional Merchandising teams and Visual Merchandising. The successful candidate will lead large cross functional forums aimed at optimizing the operational efficiency of a broad global assortment, develop tools to track & improve efficiency and lead a team performing critical actions to drive Apple’s accessory business forward. The Merchandising Operations Manager will have a unique opportunity to evaluate the way Apple’s product team develops and manages a broad range of accessories. Working across internal teams, you will partner with Merchandising senior leadership to bring Apple’s vision for a vibrant accessories assortment to life.

Requirements

  • 7+ years experience in roles with significant operations and process optimization focus.
  • Management experience with success hiring, developing and building an inclusive team-based culture.
  • Exceptional networker, communicator and collaborator across global teams at senior levels.
  • Strong process management and technical learning with proven ability for systems management.
  • Experience defining success criteria and building comprehensive strategic plans.

Nice To Haves

  • Ability to coordinate diverse objectives across cross functional teams and develop an aligned strategy meeting all needs.
  • Ability to influence and develop business relationships with partners at all levels.
  • Future orientated, demonstrating strong planning and time management skills.
  • Strong familiarity in Microsoft Office (especially Excel), Keynote, Pages, Numbers, able to communicate complicated concepts in simple formats.

Responsibilities

  • Lead large cross functional forums aimed at optimizing the operational efficiency of a broad global assortment.
  • Develop tools to track & improve efficiency.
  • Lead a team performing critical actions to drive Apple’s accessory business forward.
  • Evaluate the way Apple’s product team develops and manages a broad range of accessories.
  • Partner with Merchandising senior leadership to bring Apple’s vision for a vibrant accessories assortment to life.
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