Director, Member Relations, The Pharmacy Technician Society (TPTS)
About The Position
ASHP is an award-winning Association with a great mission. ASHP is the largest association of pharmacy professionals in the United States, representing over 65,000 pharmacists. ASHP has recently won awards for being a Top Workplace for our work culture which fosters learning, collaboration, and for being inclusive. The Director, Member Relations serves as the staff leader for ASHP’s The Pharmacy Technician Society (TPTS), partnering with the TPTS Board of Directors to advance the organization's strategic priorities, member value proposition, professional practice initiatives, education programs, and advocacy efforts. This position is responsible for managing the day-to-day operations of TPTS, driving member engagement and growth, supporting governance activities, and fostering collaboration across ASHP and external stakeholders to advance the pharmacy technician profession. This is a hybrid position that requires candidates to live in the Washington, DC area and be present in the downtown Bethesda, Maryland office as needed.
Requirements
- Licensed Pharmacist
- Requires a minimum of 5-10 years of progressively responsible professional experience in healthcare, professional associations, membership organizations, pharmacy practice, workforce development or related fields
- Demonstrated experience supporting or partnering with boards of directors, committees, and volunteer leaders, including governance, strategic planning and organizational leadership
- Proven success leading cross-functional initiatives, programs and stakeholder engagement efforts in complex organizational environments
- Experience developing and implementing strategies that drive member engagement, recruitment, retention and volunteer participation
- Experience managing projects, operational priorities and budgets with accountability for measurable outcomes
- Knowledge of pharmacy practice, pharmacy technician workforce issues, healthcare education or professional development programs strongly preferred
Nice To Haves
- Additional advanced degree preferred
- Knowledge of the theories and standards of association management desired
- Experience cultivating relationships with external stakeholders, professional societies, healthcare organizations, regulatory bodies and industry partners preferred
- Previous association management experience and/or Certified Association Executive (CAE) designation desirable
- Strategic thinker
- Volunteer and Board Leadership experience
- Relationship Management and Stakeholder Management
- Budget and Resource Management
- Project and Operational Management
- Member Focus
- Collaborative and Influential
- Results-driven and demonstrated accountability
- Good communication and presentation skills
Responsibilities
- Serve as the primary staff liaison to the TPTS Board of Directors and member committees
- Lead governance operations, including elections, board meetings, policies, and committee management
- Advise volunteer leaders on governance best practices and strategic priorities
- Coordinate board orientation, planning, and leadership development activities
- Facilitate development and execution of the TPTS strategic plan
- Monitor progress toward strategic goals and key performance indicators
- Manage day-to-day operations to ensure alignment with organizational objectives
- Prepare reports and recommendations for Board consideration
- Develop and implement strategies to strengthen member recruitment, retention, and engagement
- Identify emerging needs of pharmacy technicians and translate them into member programs and services
- Foster meaningful volunteer involvement and leadership pathways
- Lead development of educational programs, resources, and services that advance pharmacy technician practice
- Collaborate with internal stakeholders to design innovative learning opportunities and workforce development initiatives
- Evaluate program effectiveness and member satisfaction to drive continuous improvement
- Build relationships with professional associations, healthcare organizations, employers, educators, regulators, and other stakeholders
- Advance initiatives supporting pharmacy technician professionalization and workforce development
- Represent TPTS and ASHP at meetings, conferences, and other events
- Assist in development, management, and monitoring of the TPTS budget
- Ensure resources are aligned with strategic priorities and organizational goals
Benefits
- comprehensive benefits plan
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What This Job Offers
Job Type
Full-time
Career Level
Director
