Director, Member Relations, The Pharmacy Technician Society (TPTS)

ASHP•Bethesda, MD

3d•$130,000 - $160,000•Hybrid

About The Position

The Director, Member Relations serves as the staff leader for ASHP’s The Pharmacy Technician Society (TPTS), partnering with the TPTS Board of Directors to advance the organization's strategic priorities, member value proposition, professional practice initiatives, education programs, and advocacy efforts. This position is responsible for managing the day-to-day operations of TPTS, driving member engagement and growth, supporting governance activities, and fostering collaboration across ASHP and external stakeholders to advance the pharmacy technician profession. This is a hybrid position that requires candidates to live in the Washington, DC area and be present in the downtown Bethesda, Maryland office as needed.

Requirements

Licensed Pharmacist
Requires a minimum of 5-10 years of progressively responsible professional experience in healthcare, professional associations, membership organizations, pharmacy practice, workforce development or related fields
Demonstrated experience supporting or partnering with boards of directors, committees, and volunteer leaders, including governance, strategic planning and organizational leadership
Proven success leading cross-functional initiatives, programs and stakeholder engagement efforts in complex organizational environments
Experience developing and implementing strategies that drive member engagement, recruitment, retention and volunteer participation
Experience managing projects, operational priorities and budgets with accountability for measurable outcomes
Strategic thinker
Volunteer and Board Leadership experience
Relationship Management and Stakeholder Management
Budget and Resource Management
Project and Operational Management
Member Focus
Collaborative and Influential
Results-driven and demonstrated accountability
Good communication and presentation skills

Nice To Haves

Additional advanced degree preferred
Knowledge of the theories and standards of association management desired.
Knowledge of pharmacy practice, pharmacy technician workforce issues, healthcare education or professional development programs strongly preferred
Experience cultivating relationships with external stakeholders, professional societies, healthcare organizations, regulatory bodies and industry partners preferred
Previous association management experience and/or Certified Association Executive (CAE) designation desirable

Responsibilities

Serve as the primary staff liaison to the TPTS Board of Directors and member committees
Lead governance operations, including elections, board meetings, policies, and committee management
Advise volunteer leaders on governance best practices and strategic priorities
Coordinate board orientation, planning, and leadership development activities
Facilitate development and execution of the TPTS strategic plan
Monitor progress toward strategic goals and key performance indicators
Manage day-to-day operations to ensure alignment with organizational objectives
Prepare reports and recommendations for Board consideration
Develop and implement strategies to strengthen member recruitment, retention, and engagement
Identify emerging needs of pharmacy technicians and translate them into member programs and services
Foster meaningful volunteer involvement and leadership pathways
Lead development of educational programs, resources, and services that advance pharmacy technician practice
Collaborate with internal stakeholders to design innovative learning opportunities and workforce development initiatives
Evaluate program effectiveness and member satisfaction to drive continuous improvement
Build relationships with professional associations, healthcare organizations, employers, educators, regulators, and other stakeholders
Advance initiatives supporting pharmacy technician professionalization and workforce development
Represent TPTS and ASHP at meetings, conferences, and other events
Assist in development, management, and monitoring of the TPTS budget
Ensure resources are aligned with strategic priorities and organizational goals