Director, Medical Affairs - Liver Health - West

Novo Nordisk•San Francisco, CA

3d•Remote

About The Position

The Clinical, Medical and Regulatory (CMR) department at Novo Nordisk is a diverse and collaborative group focused on patient-centered care. This department is involved in healthcare provider interactions, regulatory strategies with the FDA, medical education, and data collection to support efficacy and new product development. The position provides field coaching, mentorship, and management to field-based Medical Liaisons, developing and implementing strategies to manage key opinion leader relationships and provide scientific information aligned with the NNI patient value framework. It also ensures personal development of the team and collaboration with other NNI units. The role contributes to the representation of Field Medical Affairs (FMA) and is responsible for administrative and management support of the field-based FMA Program at Novo Nordisk Inc. (NNI), ensuring compliance with all laws, regulations, and policies. Assignments are objective-oriented, with results assessed from a long-term perspective. The role establishes operating policies and procedures, develops budgets, schedules, and performance standards. Strategic determination of region and territory prioritization is based on healthcare provider needs and analytics.

Requirements

A minimum of 2-3 years of experience in ML or equivalent role required.
A minimum of 6 years previous management experience required, including at least 2 years leading field medical affairs personnel.
A minimum of 8 years progressive pharmaceutical industry experience required.
An advanced health care or science degree (e.g., DO, MD, PharmD, PhD, DNP) required.
Requires demonstrated ability to establish and strengthen relationships with internal and external customers.
Requires minimal supervision, the ability to proactively identify, address, and resolve team-wide challenges.
Requires self-development, including leadership/personal development, reading latest scientific literature, and keeping up with competitors.
Requires someone with a take-charge attitude, works autonomously and strategically, and adds creativity and value to operations on the Area and national level by leading and sharing best practices.
Requires the flexibility and foresight to quickly and strategically navigate field medical personnel through a rapidly changing dynamic market space.
Demonstrates leadership skills to less experienced field directors and assists them in strategic thinking and problem-solving skills.

Nice To Haves

At least 3 years of experience in a healthcare system preferred.
Direct experience in therapeutic area (e.g., hematology, diabetes, endocrinology) is preferred.
Proven track record of success, especially in the area of establishing relationships with opinion leaders, organized providers, strategy and team management, and significant cross-functional collaborative leadership capabilities.
Ability to enhance and advance Novo Nordisk's image and operations as a leading diabetes care company.

Responsibilities

Provides field coaching, mentorship and management to field-based Medical Liaisons.
Develops and implements strategies aligned to identified territory archetype to optimally manage key opinion leader/organized provider/academic institution/integrated delivery network relationships.
Ensures timely and up-to-date scientific information is provided relevant to healthcare provider needs and aligned to NNI patient value framework.
Ensures personal development of the team and collaboration between the field-based Medical Liaison team and other NNI units/personnel.
Contributes to the representation of FMA throughout the US affiliate and globally if needed.
Responsible for administrative and management support of field-based FMA Program at Novo Nordisk Inc. (NNI).
Accountable for ensuring complete and total compliance with all laws, regulations, and policies.
Establishes operating policies and procedures that affect the work unit.
Develops budgets, schedules, and performance standards.
Leads and participates in special Area and National projects (e.g., team meetings, training).
Maintains a thorough and detailed working knowledge of NNI, its products, current scientific research, and publications.
Takes a leadership role in coordinating FMA activities at assigned medical and scientific meetings and symposia.
Presents at assigned symposia to maintain awareness of current industry issues and new data pertaining to NNI products.
Develops and maintains relationships with key health care providers.
Conveys appropriate use of NNI products and supports representatives in answering physicians' questions.
Participates and provides industry insight to Marketing and Sales meetings, as needed.
Profiles and identifies key investigators to initiate/participate in clinical trials and identify key areas of future research.
Responds to medical questions with highest integrity, compliance, and adherence to legal, regulatory, and company guidelines, policies, and procedures.
Reviews and audits direct report expense reports; manages and reviews time and activities.
Closely monitors and measures activities, plans, and budget to ensure desired outcomes.
Reviews, evaluates, and channels information to the appropriate NNI personnel, if needed, and provides timely responses to requests from Medical Liaisons for support.
Works with the field-based Regional and MM teams to improve, enhance, and develop new relationships with thought-leaders.
Assists with planning and delivering presentations for Pre-POA, POA, and other company meetings as directed.
Assists with education using appropriate PRB approved resources and per NNI policies on product knowledge and understanding of clinical data within the therapeutic area.
Acts rapidly, appropriately, decisively, and consistently in cases of observed or reported potential policy violation.
Assists in the recruitment and selection efforts of staff, ensuring open positions are filled in a timely manner with best-fit candidates.
Assists reporting personnel in setting/reviewing annual goals and coaching them on IDPs.
Communicates NNI policies, procedures, and organizational changes to reporting personnel and answers team questions.
Coordinates with other Field Directors to ensure consistency of training and development approach across different areas while customizing initiatives.
Ensures that FMA personnel understand the strategic and therapeutic priorities of Novo Nordisk and their accountability for results.
Evaluates MLs in the field and gives timely and constructive feedback and guidance on their performance.
Mentors new Field Directors, MLs, and RMSs regarding technical and leadership responsibilities.
Prepares with MLs for the field, reviewing agendas and decks.
Provides mentoring and builds the talents of reporting personnel, particularly with respect to knowledge of technical and scientific information, business practices, and communication and motivational skills.
Establishes a challenging, stimulating, productive, and fair work environment that supports rewards for individual and team accomplishments.
Spends field time with direct reports to coach and develop personnel and ensure unit objectives are met.
Performs appropriate workforce assessments to identify talent and gaps and plan for resource needs.
Ensures that reporting personnel have individual development plans (IDPs) with annual goals and measurements consistent with business priorities, and that interim reviews are held.
Manages the application and communication of all Novo Nordisk policies, procedures, and the Novo Nordisk Way.

Benefits

Company bonus based on individual and company performance.
Long-term incentive compensation.
Company vehicles depending on the position's level or other company factors.
Medical coverage.
Dental coverage.
Vision coverage.
Life insurance.
Disability insurance.
401(k) savings plan.
Flexible spending accounts.
Employee assistance program.
Tuition reimbursement program.
Voluntary benefits such as group legal, critical illness, identity theft protection, pet insurance and auto/home insurance.
Time off pursuant to its sick time policy.
Flex-able vacation policy.
Parental leave policy.