Dir Measurement & Insights

Boys & Girls Clubs of America•Atlanta, GA

6d•Hybrid

About The Position

Boys & Girls Clubs of America (BGCA) is the nation’s premier youth development organization, serving nearly 4 million young people each year. BGCA is committed to creating environments where all young people can reach their full potential as productive, caring, and responsible citizens. Through partnerships, programs, and people-first leadership, BGCA supports Clubs across the country to deliver safe, impactful, and high-quality experiences for youth and families. This position is on-site, office-based in Atlanta, GA, with a hybrid model (3 days remote / 2 days in office - Tuesday & Wednesday). Under the direct supervision of the National Director, Measurement & Insights, and in collaboration with the broader team, the Director, Measurement & Insights is responsible for the development, management, and continuous improvement of BGCA's enterprise-wide data collection efforts. This includes the National Youth Outcomes Initiative (NYOI) Member and Staff Surveys, Annual Report Survey (ARS), and Club Partnership & Planning Surveys. The Director also supports quantitative and qualitative analytics, using findings to generate meaningful recommendations, reports, and presentations. Working cross-functionally and directly with local Clubs, the Director strengthens measurement practices, ensures enterprise data consistency and quality, and supports a culture where data informs strategy at every level of the organization. By leading enterprise-wide measurement and data collection efforts, the Director, Measurement & Insights helps ensure the organization has accurate, consistent, and meaningful data to evaluate impact, guide strategy, and support continuous improvement. Through collaboration with local Clubs and cross-functional teams, this role helps foster a culture where data and insights drive innovation, accountability, and organizational effectiveness.

Requirements

Bachelor’s degree in a relevant field required (e.g., Public Policy, Education, Youth Development, Social Sciences or Human Services).
Minimum of 5 years of experience, including at least 4 years of project management involving the measurement of education and program outcomes.
Specific experience analyzing and reporting data is required.
Advanced proficiency in Microsoft Excel and the broader Microsoft Office Suite is required.
Proven track record of strong time management and self-motivation to work effectively both independently and collaboratively.
Excellent analytical, verbal, and written communication skills, with the ability to distill complex data for non-technical audiences.
Operates comfortably under broad direction, identifies opportunities and drives solutions proactively.
Demonstrated ability to lead through influence, own complex projects, and successfully coordinate cross-functional teams.

Nice To Haves

Master’s degree in a related area is strongly preferred.
Familiarity with data visualization tools and advanced analytics approaches highly preferred.

Responsibilities

Ensure consistency, reliability, and alignment across all national data collection instruments and processes.
Integrate new and updated measures into enterprise data collections, ensuring clear guidance and usability for Clubs.
Continuously improve data collection approaches to reduce administrative burden while maintaining data quality and completeness.
Effectively incorporate new measures into existing data collection tools, documentation, and training materials.
Align measurement practices with organizational reporting needs to enable consistent and scalable use of data.
Partner with internal teams to ensure measurement systems support both strategic priorities and operational realities.
Produce and maintain repeatable, high-quality reporting outputs derived from enterprise data collections.
Deliver official, trusted metrics used to assess performance against organizational goals.
Ensure reporting frameworks are clear, consistent, and accessible to a range of audiences, from Club staff to national leadership.
Oversee analysis of national and local data sources to identify key trends, opportunities, and areas for improvement.
Translate complex findings into clear, actionable recommendations that inform leadership decisions and drive organizational insights.
Develop tools and resources that empower BGCA staff and Club professionals to effectively collect, interpret, and leverage data.
Participate actively in cross-functional and cross-departmental project teams.
Perform other duties as assigned by the National Director, Measurement & Insights.
Demonstrate BGCA’s mission-driven values of integrity, collaboration, accountability, respect, and excellence.
Adhere to organizational policies and procedures, including BGCA's Employee Handbook and Ethics Policy.