Dir Measurement & Insights
About The Position
Under the direct supervision of the National Director, Measurement & Insights, and in collaboration with the broader team, the Director, Measurement & Insights is responsible for the development, management, and continuous improvement of the Boys & Girls Clubs of America (BGCA) enterprise-wide data collection efforts, including the National Youth Outcomes Initiative (NYOI) Member and Staff Surveys, Annual Report Survey (ARS), and Club Partnership & Planning Surveys. In addition, the Director, Measurement & Insights, supports both quantitative and qualitative analytics, utilizing findings to generate meaningful recommendations, reports, and presentations. Working cross-functionally and directly with local Clubs, the Director strengthens measurement practices, ensures enterprise data consistency and quality, and supports a culture where data informs strategy at every level of the organization. By leading enterprise-wide measurement and data collection efforts, the Director, Measurement & Insights helps ensure the organization has accurate, consistent, and meaningful data to evaluate impact, guide strategy, and support continuous improvement. Through collaboration with local Clubs and cross-functional teams, this role helps foster a culture where data and insights drive innovation, accountability, and organizational effectiveness.
Requirements
- Bachelor’s degree in a relevant field required (e.g., Public Policy, Education, Youth Development, Social Sciences or Human Services)
- Minimum of 5 years of experience, including at least 4 years of project management involving the measurement of education and program outcomes
- Specific experience analyzing and reporting data is required
- Advanced proficiency in Microsoft Excel and the broader Microsoft Office Suite is required
- Proven track record of strong time management and self-motivation to work effectively both independently and collaboratively
- Excellent analytical, verbal, and written communication skills, with the ability to distill complex data for non-technical audiences
- Operates comfortably under broad direction, identifies opportunities and drives solutions proactively
- Demonstrated ability to lead through influence, own complex projects, and successfully coordinate cross-functional teams
Nice To Haves
- Master’s degree in a related area is strongly preferred
- Familiarity with data visualization tools and advanced analytics approaches highly preferred
Responsibilities
- Ensure consistency, reliability, and alignment across all national data collection instruments and processes
- Integrate new and updated measures into enterprise data collections, ensuring clear guidance and usability for Clubs
- Continuously improve data collection approaches to reduce administrative burden while maintaining data quality and completeness
- Effectively incorporate new measures into existing data collection tools, documentation, and training materials
- Align measurement practices with organizational reporting needs to enable consistent and scalable use of data
- Partner with internal teams to ensure measurement systems support both strategic priorities and operational realities
- Produce and maintain repeatable, high-quality reporting outputs derived from enterprise data collections
- Deliver official, trusted metrics used to assess performance against organizational goals
- Ensure reporting frameworks are clear, consistent, and accessible to a range of audiences, from Club staff to national leadership
- Oversee analysis of national and local data sources to identify key trends, opportunities, and areas for improvement
- Translate complex findings into clear, actionable recommendations that inform leadership decisions and drive organizational insights
- Develop tools and resources that empower BGCA staff and Club professionals to effectively collect, interpret, and leverage data
- Participate actively in cross-functional and cross-departmental project teams
- Perform other duties as assigned by the National Director, Measurement & Insights
- Demonstrate BGCA’s mission-driven values of integrity, collaboration, accountability, respect, and excellence
- Adhere to organizational policies and procedures, including BGCA's Employee Handbook and Ethics Policy
Benefits
- Substantial and comprehensive total rewards package
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
