Director Lifestyle

Lifespace Communities • Kensington, MD

7d • Onsite

About The Position

Ensure resident satisfaction levels are achieved through quality and hospitality services and initiatives. Oversee the design of life enrichment and engagement programs that are appropriate in optimizing resident participation based on resident interests and abilities. Coordinate and market community-wide resident functions including holiday and anniversary celebrations. Develop departmental budget and operates department within annual set budgetary guidelines Directly responsible for hiring, scheduling, supervising, performance management and corrective action. Team member development and training. Participant in department policy development and monitoring. Manage vendor partnerships.

Requirements

• Bachelor’s degree
• Five years applicable experience
• Certifications required by state regulations.

Nice To Haves

• Industry certifications include NCCAP or CTRS preferred.

Responsibilities

• Ensure resident satisfaction levels are achieved through quality and hospitality services and initiatives.
• Oversee the design of life enrichment and engagement programs that are appropriate in optimizing resident participation based on resident interests and abilities.
• Coordinate and market community-wide resident functions including holiday and anniversary celebrations.
• Develop departmental budget and operates department within annual set budgetary guidelines
• Directly responsible for hiring, scheduling, supervising, performance management and corrective action.
• Team member development and training.
• Participant in department policy development and monitoring.
• Manage vendor partnerships

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 251-500 employees