Director, Learning & Development - Ophthalmology, Immunology & Cardiology, US Market

MSD • North Wales, PA

3d • $173,200 - $272,600 • Hybrid

About The Position

This role offers a unique opportunity to lead a high-performing team and play a critical role in supporting key US Market launches and in-market brands across the Ophthalmology, Immunology, and Cardiology portfolios, as well as advancing product, disease, and capability-building programs within the Human Health division. As part of Global Learning & Development (GLD), the Director of Commercial Learning serves as a strategic business partner and trusted advisor to senior business leaders—driving deep therapeutic expertise and differentiated customer engagement capabilities to enable sustained business performance and long-term growth.

Requirements

• Minimum of a Bachelor's Degree, or currently in pursuit of degree completion, or equivalent relevant work experience in Human Resources or related discipline.
• Minimum of 12 years of experience in US Pharma Sales, Marketing, or business roles, including:
• At least 6 years in Learning & Development (preferred) or equivalent experience.
• Minimum of 10 years of experience leading high-performing teams
• Strong experience operating and influencing in a complex matrix environment
• Demonstrated strategic thinking and business planning capabilities
• Executive presence with outstanding communication skills
• Proven ability to lead change and drive transformation
• Strong track record of delivering results and aligning multiple stakeholders to achieve key initiatives
• Cardiology, Immunology, Learning and Development (L&D), Learning and Development (L&D) Strategy, Ophthalmology, Sales Training

Nice To Haves

• Current Employees apply HERE
• Current Contingent Workers apply HERE

Responsibilities

• Serve as a trusted advisor to Ophthalmology, Immunology, and Cardiology Leadership Teams, ensuring strong alignment between GLD strategy and business priorities.
• Shape strategic decisions on capability-building investments, resource allocation, and priorities.
• Partner with Sales and Marketing to develop targeted, high-impact learning strategies linked to evolving market and customer needs.
• Lead the development and execution of learning strategies that build deep scientific, clinical, and competitive differentiation capabilities.
• Support both new product launches and the optimization of established brands in competitive markets.
• Elevate advanced customer engagement capabilities, including value-based selling, stakeholder navigation, and AI-enabled personalization.
• Orchestrate onboarding, launch readiness, and continuous learning journeys tailored to specialty care and chronic disease management environments.
• Collaborate with GLD Centers of Excellence to ensure consistent, high-quality delivery aligned with the broader technology ecosystem.
• Ensure programs drive sustained behavior change and long-term capability uplift.
• Lead the evolution of learning by integrating data-driven insights, personalization, and AI-enabled learning solutions.
• Continuously benchmark and introduce innovative approaches to enhance learning effectiveness in specialized therapeutic areas.
• Establish strong measurement frameworks linking learning to customer impact and business performance.
• Build and develop a high-performing team with strong expertise in complex therapeutic areas.
• Foster a culture of excellence, accountability, and continuous learning.
• Coach and inspire teams to deliver deep, differentiated capability-building programs.
• Lead through influence across a matrixed organization, aligning stakeholders around common goals.
• Strengthen collaboration between Learning, Medical, Marketing, and Sales functions.
• Ensure onboarding and ongoing development programs deliver highly skilled, consultative customer-facing professionals.

Benefits

• medical, dental, vision healthcare and other insurance benefits (for employee and family)
• retirement benefits, including 401(k)
• paid holidays, vacation, and compassionate and sick days

What This Job Offers

• Job Type: Full-time
• Career Level: Director