Director, Learning & Development - Oncology, US Market

MSD • North Wales, PA

3d • $173,200 - $272,600 • Hybrid

About The Position

This role offers a unique opportunity to lead a high-performing team and play a critical role in supporting key US Market Oncology launches, in-market brands as well as driving impactful product & disease knowledge, and capability-building programs within the Human Health division. As part of Global Learning & Development (GLD), the Director of Commercial Learning, Oncology US Market serves as a strategic business partner and trusted advisor to senior Oncology business unit leaders—accelerating knowledge and capability development of all respective US customer-facing teams to enable business success through a highly productive, customer-centric, and engaged workforce.

Requirements

• Minimum of a Bachelor's Degree, or currently in pursuit of degree completion, or equivalent relevant work experience in Human Resources or related discipline.
• Minimum of 12 years of experience in US Pharma Sales, Marketing, or business roles, including:
• At least 6 years in Learning & Development (preferred) or equivalent experience
• 10+ years of experience leading high-performing teams
• Strong experience operating and influencing in a complex matrix environment
• Demonstrated strategic thinking and business planning capabilities
• Executive presence with outstanding communication skills
• Proven ability to lead change and drive transformation
• Strong track record of delivering results and aligning multiple stakeholders to achieve key initiatives
• Learning and Development (L&D)
• Learning and Development (L&D) Strategy
• Oncology
• Sales Training

Nice To Haves

• Adult Learning Theory & Practice
• Learning Needs Analysis & Capability Building
• Training Design, Delivery, and Evaluation
• Digital Learning & Technology Integration
• Continuous Improvement & Feedback Loops
• Sales & Marketing Capability Development (e.g., stakeholder engagement, account planning)

Responsibilities

• Serve as a strategic advisor to the Oncology Business Unit Leadership Team, aligning GLD priorities with US Market Oncology launch and in-market priorities.
• Actively contribute to Leadership Team discussions, influencing decisions on strategy, resourcing, budget, and prioritization.
• Partner with Sales and Marketing leaders to design and execute end-to-end learning strategies aligned with brand and business objectives.
• Lead the design and execution of integrated launch learning plans, ensuring excellence in therapeutic area and product knowledge.
• Embed advanced customer engagement capabilities (including AI-enabled engagement approaches and mindset shifts).
• Drive impactful in-market learning strategies to maximize brand performance and business outcomes.
• Orchestrate comprehensive onboarding, launch readiness, and continuous development programs across Oncology franchises.
• Ensure seamless execution in collaboration with GLD Centers of Excellence, including learning production, delivery, and engagement—aligned to the GLD technology roadmap.
• Deliver high-quality learning programs on time, maximizing business impact in the US market.
• Continuously evolve learning approaches by leveraging digital, data, and AI-enabled solutions.
• Benchmark internally and externally to identify innovative practices and reinvent learning for Oncology.
• Measure and demonstrate the business impact and value of learning initiatives through robust analytics.
• Build, lead, and develop a high-performing team of Learning Partners and Learning Consultants.
• Attract, retain, and grow top talent within the US Oncology GLD organization.
• Foster a culture of performance, accountability, collaboration, and continuous learning.
• Inspire teams to deliver measurable learning and business outcomes.
• Lead and influence across a highly matrixed organization without direct authority.
• Partner closely with Sales, Marketing, and other stakeholders to ensure alignment and impact.
• Ensure onboarding programs produce highly capable, customer-facing professionals.

Benefits

• medical, dental, vision healthcare and other insurance benefits (for employee and family)
• retirement benefits, including 401(k)
• paid holidays
• vacation
• compassionate and sick days

What This Job Offers

• Job Type: Full-time
• Career Level: Director