Director, Learning & Development, Chronic Care Regional Training

Merck • North Wales, PA

1d • $173,200 - $272,600 • Remote

About The Position

The Director, Chronic Care Regional Training is a strategic leader responsible for leading a team of Regional Trainers and serving as a trusted business partner to Chronic Care Sales Leadership. This role drives the design, execution, and continuous improvement of the Chronic Care learning strategy, ensuring field teams have the capabilities needed to deliver strong business and patient outcomes. This role combines people leadership, enterprise alignment, and strategic training oversight.

Requirements

• Bachelor’s degree required
• 8–10+ years of relevant experience (sales, training, marketing, or commercial operations)
• Proven leadership experience managing teams and influencing cross-functional stakeholders
• Deep expertise in Chronic Care or specialty therapeutics (e.g., cardiovascular, metabolic disease)
• Strong business acumen and ability to connect training initiatives to commercial outcomes
• Advanced communication, influencing, and executive presence skills
• Business Management
• Business Planning
• Change Management
• Coaching
• Creativity
• Critical Thinking
• Cultural Awareness
• Customer Engagement
• Data Analysis
• Decision Making
• Empathy
• Implement Training Programs
• Instructional Design
• Life Science
• Marketing
• Performance Metrics
• Process Facilitation
• Product Lifecycle
• Product Marketing
• Product Strategies
• Resource Allocation
• Sales Leadership
• Valid Driving License: Yes

Nice To Haves

• Master’s degree preferred (Business, Education, or Life Sciences)
• Experience leading field training organizations or learning strategy
• Expertise in adult learning principles and capability development
• Experience supporting large-scale product launches or transformation initiatives
• Strong analytical mindset with ability to leverage data for decision-making

Responsibilities

• Lead, coach, and develop a team of Chronic Care Regional Trainers.
• Foster a culture of continuous learning, inclusion, and high performance.
• Set vision and expectations for trainer impact across regions.
• Own execution of the annual Chronic Care Learning and Development (L&D) plan, ensuring alignment with business priorities and product strategy.
• Ensure consistency and quality of training delivery across regions.
• Evaluate and evolve learning approaches, including use of digital tools, omnichannel training, and analytics.
• Serve as a strategic advisor to Sales Leadership, providing insights on capability gaps and training solutions.
• Partner with Marketing, Medical, Access, and L&D to align training with customer engagement strategies and product lifecycle needs.
• Support key initiatives such as product launches, new customer models, and evolving care pathways.
• Monitor and evaluate effectiveness of training programs using performance metrics and field feedback.
• Translate insights into actionable improvements to enhance sales execution and customer engagement.
• Ensure training enables strong execution of territory business plans and account strategies.
• Contribute to short- and long-term business planning (1–5 years) related to talent development and capability building.
• Anticipate future capability needs based on market trends in Chronic Care.

Benefits

• medical, dental, vision healthcare and other insurance benefits (for employee and family)
• retirement benefits, including 401(k)
• paid holidays
• vacation
• compassionate and sick days
• annual bonus and long-term incentive, if applicable

What This Job Offers

• Job Type: Full-time
• Career Level: Director