Director, Learning and Development

GXO Logistics • Remote, OH

2d • Hybrid

About The Position

We are seeking a high-impact Director of Learning, Development & Culture to lead the design, execution, and continuous improvement of enterprise talent and capability programs across the Americas and Asia Pacific. This role goes beyond traditional L&D—it is a program-driven leadership position responsible for building scalable talent pipelines, strengthening site-level leadership capability, and embedding a culture of learning aligned to operational growth. Reporting to Head of Talent & Learning & Culture, this leader will operate at the intersection of Talent Acquisition, Operations, and HR, with a strong emphasis on program management, talent pipelining, and field execution. Highly prefer candidates to be based in North Carolina or South Carolina located near a major airport with 50% travel.

Requirements

• Bachelor’s degree in HR, Business, or related field
• 8–12+ years of progressive experience across learning, talent, or program management
• Proven experience building and scaling structured talent programs (early career, leadership, pipelines)
• Demonstrated success in program management execution (not just strategy). Hands on leader who can design, develop, and deliver impactful results.
• Experience supporting high-volume, operational environments
• Strong facilitation and executive presence
• Data-driven mindset with ability to translate insights into action
• Advanced PowerPoint skills

Responsibilities

• Own and operate a portfolio of enterprise talent programs with clear governance, milestones, KPIs, and executive reporting
• Build and manage end-to-end program structures including: Graduate & Early Career Programs, Internship Programs, Military & Veteran Hiring Programs, Site Leader Development Programs, Field Learning & Facilitator Networks
• Establish program charters, intake processes, and prioritization frameworks
• Drive weekly and monthly operating rhythms (dashboards, cadence calls, executive updates)
• Ensure consistent execution across regions and sites with clear accountability models
• Oversee development and deployment of enterprise learning programs across leadership and frontline populations
• Act as an executive-level facilitator for: Leadership development programs, Team effectiveness and culture sessions
• Build and manage a network of field-based facilitators/trainers
• Design and implement site leader capability programs tied to operational performance and engagement
• Partner with operations leaders to embed: Leadership expectations, Culture standards, Talent development practices at the site level
• Drive culture initiatives through learning, leadership behaviors, and structured programs (not just messaging)
• Develop and execute the annual learning and talent development roadmap
• Align programs to: Workforce planning, Business growth priorities, Critical capability gaps
• Lead needs analysis and prioritization across functions and regions
• Build and manage program dashboards and success metrics, including: Pipeline conversion rates, Program participation and completion, Leadership readiness and bench strength, Retention and internal mobility
• Provide executive-level updates with clear insights and recommendations
• Continuously improve programs based on data and business outcomes
• Lead and develop a small high-performing L&D and program management team
• Drive a culture of accountability, execution, and continuous improvement

Benefits

• full health insurance (medical, dental and vision)
• 401(k)
• life insurance
• disability
• the opportunity to participate in a company incentive plan

What This Job Offers

• Job Type: Full-time
• Career Level: Director