Director Large Group Account Management - North Texas

HCSC•Richardson, TX

25d•$131,000 - $196,500•Hybrid

About The Position

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Job Summary This position is responsible for directing, motivating and maintaining a dedicated and professional account management team for the large group markets (150 – 2000). The position is accountable for the team meeting or exceeding established retention and profitability goals for the region and for servicing of accounts. Assist in developing strategies and goals. Work across the company to fulfill objectives and work with brokers/external vendors. Please note, this is a HYBRID role which requires in-office hours 3 times a week at the respective office location.

Requirements

Bachelor Degree and 8 years of experience selling managed care products and/or managed care account management OR 12 years of experience selling managed care products and/or managed care account management.
Current, valid State Insurance Agent License.
1 year of management experience in large/national/enterprise market in sales/account management or 3 years management experience in the healthcare industry.
Experience managing a book of business for profitability.
Leadership experience, knowledge of and experience with marketing and account management techniques, sales/marketing strategy development experience.
Knowledge of managed care products, processes, and trends.
Management of complex group health managed care accounts.
Mentoring skills.
Ability and willingness to travel including overnight stays.
Customer Service oriented and customer service skills to address customer needs, build customer relations, and make sound decisions.
Skills to build broker relations.
Negotiation, presentation, sales, and financial skills.
Verbal and written communication skills to manage team, negotiate, build relationships internally and with clients and business writing.

Nice To Haves

Bachelor degree in Marketing or Business Administration.

Responsibilities

Direct achievement of the goals and objectives in the attainment of retention of profitable business, sale of new product lines, and servicing of existing accounts for national and large markets.
Assist in developing short and long-term account management strategies and goals on an interdivisional and departmental basis in order to accomplish corporate goals.
Meet objectives to increase profitability.
Work closely with other Sales/Marketing staff, support staff, and involved departments to facilitate implementation and service support for departmental Accounts.
Provide assistance on problem situations regarding the retention of existing business, customer service, and financial matters.
Overseeing the annual budget and allocating resources for various projects and operational needs.
Translating needs and initiatives into compelling business cases.
Conducting cost-benefit analyses to justify investments and ensure ROI.