Director, Large Enterprise Sales

Klaviyo•Los Angeles, CA

1d•$218,400 - $327,600•Remote

About The Position

As Director of Large Enterprise Sales for the Americas, you will be responsible for hiring, training, coaching, and leading a team of front-line leaders and account executives that work territories of customers with a $500M+ revenue band. This team's primary objective is to land and expand a portfolio of key strategic accounts in the upmarket segment. Reporting to our VP, Americas Sales, this director will drive sales development, hold direct reports accountable to their KPIs, effectively operate in a fast-paced and rapidly changing environment, and provide Senior Sales Leadership with accurate forecasts and any notable updates or learnings from the field.

Requirements

6+ years of sales management experience with at least 3+ years managing an enterprise or named account team
2+ years leading front-line sales managers
Proven track record of both landing and expanding large enterprise and/or named accounts with a dedication to delivering results that exceed sales targets
Experience driving sales opportunities that have a high level of complexity requiring legal modifications, RFP and ROI reports, security assessments, and workback plans
A collaborative, critical thinker with a natural sense of curiosity, ambition, and a strong team-oriented approach
Proficient in conducting one-on-one meetings, team gatherings, and maintaining a consistent rhythm of communication with the team
Passionate about fostering sales acumen development both at the rep and front-line leadership levels
Confident and open to engaging in constructive discussions
Exhibits strong coaching and leadership qualities
A deep understanding of SaaS and sales economics
Familiarity with MEDDICC or other similar sales methodologies
Capable of thriving in a fast-paced and occasionally stressful environment
Use AI tools to accelerate exploration, shorten iteration cycles, and bring sharper ideas to the table

Nice To Haves

experience at a hyper-growth SaaS company preferred
MarTech a plus

Responsibilities

Partner with Account Executives on complex deals to navigate any customer negotiations and assist in identifying and navigating any internal approvals and processes via a consultative and value-driven sales process
Work cross functionally with CS leadership, onboarding, marketing and product to continue a proactive approach to our upmarket growth strategy
Collaborate cross functionally to coordinate resources throughout prospecting and sales cycles (i.e., building pipeline via partnerships and business development)
Deliver presentations to a wide audience of potential buyers including C-level executives and executive sponsors, both via in-person and virtual environments
Maintain accurate Salesforce hygiene and opportunity forecasting
Work strategically with senior sales and cross-functional leadership to identify trends, challenges, and areas of opportunity to reiterate our enterprise playbooks as we continue to go upmarket
Have a knack for building high performing teams and corresponding culture to instill team engagement, collaboration, and satisfaction
Apply AI fluency to streamline work, reallocate saved time and reinvest into more meaningful, high-impact areas
Ensure team morale remains high, people feel energized by their work, and we maintain a high standard for performance.
Conduct regular tactical and developmental 1:1’s with your team
Set both quantitative and qualitative goals and targets for the team to both hit business goals as well as support career development within the team.
Focus on the quality of work, then learn how to do it faster, frugally, and more efficiently but never compromising on the quality.
Provide thought leadership and strategic direction on our Mid-Market segment within AMER
Collaborate radically across all functions but particularly ops and enablement, marketing, partnerships and success both here in AMER and in the US
Inspire and coach AE Managers and AEs, alike, to fulfill their potential and serve as the foundation for future generations of Klaviyos
Understand and compile data, using it to support your strategic direction for the team. Data will be both external in the market and internal tracking team activity and impact. Clearly and concisely communicate key trends in data to your peers and key stakeholders
Assess and introduce new tools and processes into the workflow and manage the change to ensure success
Put the customer first when thinking about the strategies being put in place for the team.