Director, Labor Relations

Crowley Maritime Corporation • Jacksonville, FL

36d • Hybrid

About The Position

As a privately held, U.S.-owned and operated company, Crowley provides services to 36 nations and island territories. Our purpose is to bravely advance what's possible to elevate people and planet, with our core values of Integrity, Sustainability and Drive guiding everything we do. By expanding and innovating our services, we have expanded our footprint in services within the Logistics, Land Transportation, Shipping, Wind and Fuel industries. Crowley and its affiliated companies have generated more than $3.5 billion in annual revenue through our people's focus on excellence and a culture that values everyone's voices and collaboration. To continue laying the groundwork and challenge what's possible for our business, we seek to partner with individuals ready to elevate their careers with us.

At Crowley, the Director of Labor Relations has a unique opportunity to directly influence business strategy and day-to-day operations while making a meaningful, people-centered impact. This role offers the chance to shape outcomes that support employees, strengthen partnerships, and drive sustainable business success.

Requirements

• Bachelor’s degree labor relations, human resources or a related field; or equivalent combination of post high school education and experience equal to four (4) years.
• 8 - 10 years of related corporate labor relations/human resources experience, with 5-8 years of experience in a supervisory capacity.
• Proficient with Microsoft Office products, including Excel, Outlook and Word.

Responsibilities

• Provides leadership for the labor relations function, aligning labor strategy with enterprise priorities.
• Leads contract strategy and negotiations, partners with business units to establish measurable people and safety-related goals, and drives process improvements that strengthen compliance, performance, and employee relations outcomes.
• Leads end-to-end collective bargaining strategy—including preparation, costing, negotiation, ratification, and ongoing administration—while maintaining constructive union relationships and advising leaders on risk, precedent, and business impact.
• Provides input in developing the labor relations vision, multi-year strategy, and governance to support the company’s mission, values, and business objectives.
• Serves as chief negotiator or spokesperson as needed and partners closely with Legal, HR, Finance, and operational leaders to align contract terms with operational needs, safety goals, workforce planning, and budget targets.
• Partners to develop and implements enterprise and site-level initiatives that improve employee experience, labor-management effectiveness, and organizational performance.
• Continuously improves labor relations processes including grievance handling, investigations, arbitration readiness, contract compliance, and reporting; leveraging data and lessons learned to reduce cycle time and prevent recurrence.
• Recommends and develops departmental policies for the labor relations team.
• Ability to mentor, coach, train and supervise employees.
• Ability to identify and/or document existing and new processes as well as evaluate their effectiveness, develop improvements and/or recommend changes or alternatives.
• Ability to strategically plan and serve as a catalyst for organizational change, cultivate a shared vision with others, and motivate others to transfer vision into action.
• Ability to manage conflict and demonstrate the courage to challenge organizational thinking and the status quo.
• Ability to interpret and apply related federal, state and local laws, ordinances, rules and regulations related to the administration of labor/industrial relations.
• Knowledge of and ability to demonstrate effectiveness with contract negotiation and administration as well as the ability to execute contracts in compliance with corporate guidelines.
• Knowledge of the principles, practices, and standards of human resources and labor/industrial relations administration.
• Skilled in managing audits, charges and arbitrations by the National Labor Relations Board (NLRB) and Equal Employment Opportunity Commission (EEOC).

Benefits

• Competitive pay with recognition programs
• Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays
• Leave and family support: parental leave and sick leave
• Learning and growth: access to training and development for continuous skill development
• Well-being resources: Employee Assistance Program, wellness program, and gym membership discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Director