About The Position

This senior technical leader will drive software engineering strategy, architecture, and execution for enterprise laboratory and healthcare IT systems. The role is based in Burlington or Durham, North Carolina, and includes 25% travel. The Director leads software development engineering strategy aligned with enterprise business, product, and technology objectives. The role drives engineering excellence, continuous improvement, and high-quality software delivery across complex clinical laboratory systems while ensuring compliance with regulatory requirements, internal SOPs, and development standards. The Director partners with product, architecture, infrastructure, and business teams; establishes standards, governance, and operational frameworks; monitors performance and risks; and implements improvements to delivery efficiency and system reliability. The role also builds and develops engineering teams and ensures application and system availability metrics meet established service level agreements.

Requirements

  • Bachelor’s degree in computer science, Software Engineering, Information Technology, or a related field, or equivalent experience.
  • 5 or more years of experience supporting high-volume clinical laboratory software systems.
  • 4 or more years of experience managing a team of software engineers or similar technical roles.
  • 8 or more years of experience in software development engineering, application development, or related technical disciplines, including clinical laboratory experience.
  • 3 or more years of experience leading teams or enterprise-scale engineering initiatives.
  • 3 or more years of experience designing, developing, or overseeing complex enterprise software systems or platforms.
  • 3 or more years of experience partnering with cross-functional stakeholders to align technical strategies with business objectives.
  • Strong understanding of clinical laboratory workflows and order-to-report/bill processes.
  • Demonstrated ability to lead software engineering strategy and execution in a complex enterprise environment.
  • Expertise in scalable system design, SDLC management, and engineering governance.
  • Commitment to inclusive, accountable, and transparent leadership.
  • Excellent communication skills, including the ability to articulate priorities, risks, and outcomes to technical and business stakeholders.
  • Ability to build collaborative partnerships across internal and external teams.

Nice To Haves

  • Master’s degree in Computer Science, Engineering, or Business Administration.
  • 3 or more years of experience leading software engineering organizations supporting multiple platforms, products, or enterprise systems.
  • 3 or more years of experience with system architecture, platform engineering, or large-scale distributed environments.
  • 3 or more years of experience establishing engineering governance frameworks, development standards, and delivery operating models.

Responsibilities

  • Lead software development engineering strategy aligned with enterprise business, product, and technology objectives.
  • Drive engineering excellence, continuous improvement, and high-quality software delivery across complex clinical laboratory systems.
  • Foster a culture of accountability, quality, and on-time delivery while ensuring compliance with regulatory requirements, internal SOPs, and development standards.
  • Partner with product, architecture, infrastructure, and business teams to align engineering initiatives with enterprise priorities.
  • Establish engineering standards, governance practices, and operational frameworks that support scalable, reliable, high-performance software platforms.
  • Monitor engineering performance, identify risks and opportunities, and implement improvements that enhance delivery efficiency and system reliability.
  • Build, mentor, and develop high-performing engineering teams while promoting collaboration and knowledge sharing across IT organizations.
  • Ensure application and system availability metrics meet established service level agreements.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term and long-term disability insurance
  • 401(k)
  • Paid Time Off (PTO) or Flexible Time Off (FTO)
  • Tuition reimbursement
  • Employee Stock Purchase Plan
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