Director, Lab Operations

YK Solutions • DeLand, FL

2d • Onsite

About The Position

The Director, Laboratory Operations is responsible for the day to day technical and scientific operation of the laboratory and other duties as delegated by the Medical Director. The position provides for the overall operation, leadership, direction, and administration of the Clinical Laboratories in accordance with CAP, Federal and State regulations governing clinical laboratories. This position reports to the VP, Lab Operations.

Requirements

• Bachelor degree in Medical Technology or related sciences required
• Minimum 10 years of recent experience in Microbiology required
• Minimum 8 years laboratory management experience of similar high complexity and volume of testing required
• Medical Technologist registry (ASCP, NCA, AAB or equivalent) required
• Florida supervisor license in Microbiology or as a Generalist required (if candidate does not have, they will need to obtain if they move to Florida)
• Demonstrated success leading large teams in high-volume lab environments
• Experience managing technical or platform transitions, ideally across multiple sites
• Proven ability to oversee lab operations in compliance with CAP, federal, and state clinical lab regulations
• Strong track record of developing leaders, building bench strength, and upleveling team capability
• Effective communicator who builds trust, morale, and team engagement across diverse teams
• Sets clear performance standards and drives accountability through influence and collaboration
• Champions a culture of belonging and continuous development; mentors emerging talent
• Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint and Outlook required
• Prioritize people leadership and day-to-day operational oversight
• Succession planning and future bench strength at the leadership level
• Ability to separate technical functions from broader administrative and non-core responsibilities

Nice To Haves

• Master's degree in business administration or relevant sciences
• Experience implementing new programs or products in a clinical lab setting

Responsibilities

• Oversees operational and strategic objectives for the clinical laboratory
• Manages laboratory lanes to budget through cost savings and productivity monitoring
• Monitors and utilizes data to evaluate and drive business decisions for capital and teammate resources
• Standardizes and ensures policy and procedures are current for services at lab locations and meet federal, state and local regulatory requirements
• Facilitates communication between business lanes and shifts and across departments
• Oversees the development and/or expansion of service lines and projects for long term planning for internal and external business opportunities
• Provides leadership to clinical lab teams
• Provides guidance regarding strategies to continuously improve service offerings and support organization capabilities
• Sets performance standards and utilizes influence to meet department and organization goals and initiatives
• Drives engagement and a sense of belonging on the team
• Mentors and develops leaders and emerging talent
• Oversees the training, competency and performance of laboratory testing by teammates to include recording and resulting tests accurately to assure compliance with applicable regulations
• Ensures quality control and quality assurance programs are established and maintained to assure quality of laboratory services provided
• Ensures good customer relations for internal and external customers, resolving problems in a timely manner
• Other duties as assigned

Benefits

• Comprehensive benefits including medical, dental, vision, 401(k) match, paid time off, and PTO cash out.
• Support for you and your family including family resources, EAP counseling sessions, access to Headspace, backup child and elder care, and maternity/paternity leave.
• Professional development programs including on-demand virtual leadership and development courses through online training platform.

What This Job Offers

• Job Type: Full-time
• Career Level: Director